IT Specialist
3 weeks ago
Job Overview:
We are looking for a proactive and experienced IT Specialist to manage our company's IT infrastructure with a focus on AWS, Azure, and Microsoft 365 services. The ideal candidate will have a strong background in cloud computing, network administration, and Microsoft technologies. This role will be responsible for maintaining and optimizing our cloud-based systems, ensuring their security, reliability, and performance.
Responsibilities:
- Manage and maintain our company's AWS and Azure cloud environments, including infrastructure provisioning, configuration, and optimization.
- Administer Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams, ensuring their proper configuration and functionality.
- Monitor cloud infrastructure performance, security, and availability, implementing best practices and security measures to protect against cyber threats.
- Provide technical support to employees regarding cloud-based services, troubleshooting issues, and resolving technical problems in a timely manner.
- Collaborate with internal teams to identify IT needs and develop solutions to improve efficiency and productivity.
- Maintain accurate documentation of cloud configurations, procedures, and policies.
- Stay up-to-date with the latest trends and developments in cloud technology, recommending upgrades and enhancements as needed.
- Assist in the planning and implementation of IT projects related to cloud migration, integration, and optimization.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 5+ years of experience in IT support, network administration, and cloud computing.
- Strong expertise in AWS and Azure cloud platforms, including hands-on experience with infrastructure as code (IaC) tools such as AWS CloudFormation and Azure Resource Manager.
- Proficiency in Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
- Solid understanding of network infrastructure, protocols, and security principles.
- Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently.
- Strong communication and interpersonal skills, with the ability to work effectively with individuals at all levels of the organization.
- Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft 365 Certified: Enterprise Administrator) are a plus.
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