Admission Operation

3 weeks ago

Delhi, India MINDTEL GLOBAL Full time

About The Opportunity
A fast-growing player in the Education Technology & Student Success operations space, focused on delivering instructor-led and self-paced learning programs across India. The team manages end-to-end learner lifecycle operations—ensuring smooth onboarding, accurate academic records, timely scheduling, and high-quality course delivery in an on-site environment.

Primary Job Title:
Academic Operations Associate (Entry Level / Fresher)
— On-site, India

Role & Responsibilities

  • Manage end-to-end learner onboarding: enrollments, schedule confirmations, attendance tracking, and profile updates in the LMS.
  • Perform accurate data entry and maintain learner records, progress logs, and assessment outcomes; ensure data integrity and confidentiality.
  • Coordinate daily with instructors, curriculum and support teams to schedule classes, assessments, and remedial sessions.
  • Monitor course delivery quality; log and escalate content or delivery issues and follow up until resolution.
  • Prepare routine operational reports and dashboards using Excel/Google Sheets for academic managers and stakeholders.
  • Follow and improve SOPs, maintain process documentation, and support small process-improvement initiatives to boost efficiency.

Skills & Qualifications
Must-Have

  • Bachelor's degree (any discipline) with strong attention to detail and a service-oriented mindset.
  • Excellent verbal and written English communication; comfortable interacting with learners and internal stakeholders.
  • Basic computer proficiency: MS Excel / Google Sheets, comfortable using web-based platforms and performing accurate data entry.

Preferred

  • Internship or exposure to academic operations, EdTech, BPO, training delivery, or customer support.
  • Familiarity with LMS platforms (Moodle, TalentLMS, Blackboard or similar) and basic reporting skills (pivot tables, filters).
  • Comfortable working on-site with flexible hours; proactive, process-driven, and ready to learn in a fast-paced team.

Benefits & Culture Highlights

  • Structured on-the-job training, mentorship, and clear learning path for early-career growth.
  • Collaborative, process-oriented culture focused on learner outcomes and continuous improvement.
  • Competitive entry-level compensation with performance-based incentives and on-site support facilities.

This role is ideal for freshers looking to start a career in academic operations or EdTech operations. If you are detail-oriented, customer-focused, and eager to grow in an onsite operations role—apply now and join a high-impact team.

Skills: operations,data,customer,edtech,google sheets,learning

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