ServiceNow ITSM,ITOM

7 days ago

Hyderabad, India Tata Consultancy Services Full time
Greetings from TCS

TCS is Hiring for ServiceNow ITOM,ITSMExperience: 5 -11 yearsLocation: Kolkata, Delhi, Bangalore, Hyderabad

Job DetailsMust-HaveExperience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual AgentAbility to configure ServiceNow ITSM applications in alignment with approved design plansKnowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testingExperience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSSFamiliarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectivelyWorked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availabilityMust be ServiceNow Certified Systems AdministratorShould possess knowledge in Agile/Scrum methodologyBasic knowledge with ITIL/industry standardsKnowledge of software development lifecycle (SDLC)

Experience of ITOM suite (CMDB /Discovery/Service Mapping/Event Management) within ServiceNowBasic Knowledge in Cloud Fundamentals, Windows/Unix admin skillsIntermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)Good understanding in Monitoring toolKnowledge and experience with base platform & reportsGood experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)Experience in integration using REST API / SOAP / any other technologyKnowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testingWorked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availabilityMust be ServiceNow Certified Systems AdministratorShould possess knowledge in Agile/Scrum methodologyBasic knowledge with ITIL/industry standardsKnowledge of software development lifecycle (SDLC)

Good-to-HaveServiceNow Implementation Specialist certificationITIL V3/V4 foundation certificationJava developer certification

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