Service Engineer

2 weeks ago

Pune, India Desoutter Tools Full time

Key Responsibilities:
This position is essential to support our growing business needs and improve efficiency across key service functions. The proposed engineer will be responsible for the following key result areas (KRAs)

Key Responsibilities:

  • Support on CPV Products
  • Drive development of channel partners for CP Care business.
  • Conduct comprehensive product and service training sessions.
  • Deliver technical support and resolve customer issues for CPV tools.
  • Handle workshop-based repairs and diagnostics for CPV products.
  • NABL Calibration Activities
  • Manage and perform calibrations in the laboratory setting.
  • Execute on-site NABL calibrations at customer loxcations across India.
  • Ensure all calibrations meet NABL quality and compliance standards.
  • Extended Support to Service Workshop
  • Provide backup and hands-on assistance during periods of high workload.
  • Ensure timely service delivery and minimal disruption in workshop operations.
  • Collaborate with team members for efficient task execution and customer satisfaction.
  • Specialist Support on Tightening Systems
  • Act as a regional expert for advanced tightening systems and applications.
  • Troubleshoot and resolve system-related issues across customer sites.
  • Support deployment, commissioning, and service of tightening solutions.

To succeed, you will need

*Key Requirements: *

  • Diploma or Bachelor's degree in Electrical / Electronics/Mechatronics /Instrumentation Engineering.
  • Minimum 3 years of experience in industrial tools, calibration services, or tightening systems.
  • Hands-on knowledge of Electric and Pneumatic tools, tightening techniques, and calibration standards.
  • Familiarity with NABL documentation and audit compliance is a plus.
  • Excellent communication and customer-handling skills.

Ability to travel frequently for field service and calibration jobs.

In return, we offer

  • A dynamic and inclusive work environment.
  • Opportunities for skill development and internal growth.
  • Access to global knowledge networks and technical training.
  • The chance to contribute to cutting-edge service and calibration solutions.

Job location

This role requires you to work on-site at our office in Pune, India. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information

Talent Acquisition Team: Aruna Shinde

Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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