Director of Business Development

Director of Business Development

We are looking for a visionary Director of Business Development to lead and drive our business growth strategy in the B2B and B2B2C domain. The role will focus on expanding market presence, forging strategic partnerships, creating new revenue streams, and scaling high-impact client relationships. The ideal candidate will combine deep industry knowledge, strategic thinking, and execution capability to transform market opportunities into tangible business outcomes.

About SmartQ

We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.

In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 14 countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of “how do we make people feel the best every day”

On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.

To know more about the 5 key pillars that surround our culture check out our LinkedIn ‘Life’ page. You will be amazed to be a part of our growth story -

Key Responsibilities:

1. Strategic Growth & Business Expansion

•Develop and execute the overall business development strategy aligned with corporate objectives and market opportunities.

•Identify high-potential markets, customer segments, and partnership models in B2B and B2B2C.

•Define clear growth targets and actionable plans for business expansion.

2. Partnerships & Client Acquisition

•Develop strong relationships with key decision-makers in target organizations.

•Pitch and negotiate service agreements and strategic partnerships.

•Lead presentations, proposal development, and commercial negotiations.

3. Market Research & Competitive Analysis

•Analyze market trends, customer needs, competitor offerings, and industry developments.

•Provide actionable insights to refine service offerings and improve value propositions.

4. Team Leadership & Stakeholder Management

•Build, mentor, and lead a high-performing business development team.

•Collaborate with marketing, operations, and product teams to align strategies and service delivery.

•Work closely with C-level management to report progress, insights, and market challenges.

5. Revenue & Target Management

•Set, monitor, and achieve business development targets (leads, conversions, revenue growth).

•Ensure sustainable business development aligned with company goals.

Key Requirements:

•14+ years of progressive experience in Business Development / Sales leadership roles, especially in B2B and B2B2C domains.

•Proven track record of leading business growth, successfully acquiring and managing large accounts, and developing strategic partnerships.

•Strong understanding of industry dynamics, business models, and customer needs in sectors such as Corporate Services, F&B, SaaS, Retail, or Institutional Solutions.

•Excellent strategic thinking, business acumen, and negotiation skills.

•Exceptional communication and stakeholder management abilities.

•Strong leadership and people management skills with experience in building and leading cross-functional teams.

•Data-driven decision-making capabilities and experience in managing P&L.

Preferred Qualifications:

•MBA in Business Management, Sales, Marketing, or equivalent.

•Experience working with large corporates, institutions, or co-working spaces.

•Familiarity with SaaS or tech-driven solutions for cafeteria or food service management.

What We Offer:

•Exciting opportunity to lead business growth in a fast-evolving sector.

•Collaborative and entrepreneurial work culture.

•Performance-driven incentives and leadership role.

Message from CEO:

We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.