Collections Agent

1 day ago


Mohali, India Davincred Full time

Company Description

DavinCred helps businesses build stronger financial outcomes through smart collections, customer services, and backend support solutions. With years of experience in BPO operations, debt recovery, and customer lifecycle management, our goal is to provide modern, ethical, and effective solutions that improve recovery rates while strengthening customer trust. Our services include debt collection and recovery solutions, customer support and retention services, backend operations and process management, and insurance and financial services assistance. We combine technology, strategy, and human empathy to deliver results that matter.

Role Description

This is a full-time, on-site role for a Collections Agent located in Mohali district. The Collections Agent will be responsible for managing debt collection processes, communicating with customers to negotiate and recover outstanding debts, and providing exceptional customer service. Additionally, this role involves cash collection, tracking finance records, and ensuring compliance with regulatory guidelines.

Qualifications

  • Debt Collection and Cash Collection skills
  • Strong Communication and Customer Service skills
  • Basic understanding of Finance principles
  • Proficiency in using collection software and CRM systems is preferred
  • Ability to work independently and meet targets
  • High school diploma or equivalent required; higher education in finance or related field is a plus
  • Experience in a BPO or collections environment is advantageous

  • Freight Broker Agent

    2 weeks ago


    Mohali, India Harzon Tech Solutions Pvt Ltd Full time

    **Freight Broker Agent Job Description** We are looking for a service-minded freight broker to act as a liaison between our customers and freight carriers The freight broker agent will secure new accounts, expedite the sharing of information and documentation between customers and carriers, and communicate with dispatchers and drivers to track the status of...

  • Sales Executive

    2 weeks ago


    Mohali, Punjab, India Integgral Corporate Services Full time ₹ 2,03,205 - ₹ 4,03,411 per year

    Role Overview:As a Sales Executive, you'll be our on-the-ground Relationship Manager, responsible for meeting real-estate agents daily and onboarding . Your goal is to educate them on our free freemium model, capture their profile information, and collect listings—all while building strong, trust-based relationships.Key ResponsibilitiesField Visits: Visit...

  • Sales Executive

    1 day ago


    Mohali, India Integgral Corporate Services Full time

    Role Overview: As a Sales Executive, you'll be our on-the-ground Relationship Manager, responsible for meeting real-estate agents daily and onboarding . Your goal is to educate them on our free freemium model, capture their profile information, and collect listings—all while building strong, trust-based relationships. Key Responsibilities Field Visits:...

  • Travel Agent

    2 weeks ago


    Mohali, Punjab, India Fantastic Fare Full time

    Selling International Flights. - Handling inbound sales calls from US clients. - Conversion of a lead into a sales calls for inbound selling. - Provide the passengers with the best possible routing for their destination and competitive fares available in the market. - Helping clients with travel planning. - Following up with customers for bookings and...


  • Mohali, India Ryaantrans Full time

    Ryaan Trans is a United States based logistics company with back end support office in Mohali,India. We provides our employees growth and development by training in logistics and the required skills to serve in the big logistics chain of the United States.Our Freight Broker employees are paid unmatched commissions, besides their fixed salary, for their...

  • Quality Analyst

    2 weeks ago


    Mohali, Punjab, India SPECTRAFORCE Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Roles and ResponsibilitiesConduct call audits to identify areas of improvement in customer service quality.Provide feedback to agents on their performance, highlighting strengths and weaknesses.Monitor calls using BPI tools to ensure adherence to quality standards.Perform quality monitoring activities to maintain high-quality services.Identify opportunities...

  • Quality Analyst

    1 day ago


    Mohali, India SPECTRAFORCE Full time

    Roles and Responsibilities Conduct call audits to identify areas of improvement in customer service quality. Provide feedback to agents on their performance, highlighting strengths and weaknesses. Monitor calls using BPI tools to ensure adherence to quality standards. Perform quality monitoring activities to maintain high-quality services. Identify...


  • Mohali, Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time

    **Roles**: - **Answer customer inquiries**: Customer service representatives must be able to address customer questions accurately and efficiently. This includes providing information about products, services, policies, and procedures through mail or live chat. - **Resolve customer complaints and issues**: A customer service representative needs strong...


  • Mohali, India Asha builders and promoters Full time

    Job Title: International telecaller **Job Description**: We are looking for experienced Healthcare Calling Process Agents to join our team. In this role, you will be responsible for making outbound calls to patients, scheduling appointments, verifying insurance information, and collecting patient data. You will be expected to have excellent communication...

  • Urgent Hiring

    2 weeks ago


    Chandigarh, Mohali, Panchkula, India O3 Hire Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesManage auto loan portfolio, including new car loans, used car loans, commercial vehicle loans, and refinancing.Oversee debt collection processes for delinquent accounts through recovery agents and legal means when necessary.Ensure timely payment reminders to customers via SMS/email/phone calls to maintain a healthy cash flow.Monitor...