Policy Administration Associate
2 months ago
About Ethos
Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.
We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.
We make getting life insurance easier, faster and better for everyone.
Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families
About the Role
As a Policy Support Specialist at Ethos you will be responsible for delivering an exceptional experience to Ethos policy holders and upholding our duties as a third-party administrator (TPA). To succeed in this role, you should have strong attention to detail and follow through, enjoy working cross-functionally, and be highly organized.
Duties and Responsibilities:
Possess and utilize strong understanding of Ethos products and processes Manage a high volume of policy servicing requests and other complex transactions while meeting established service level expectations Maintain accurate policy records and transactions with client interactions Partner with colleagues in CX, Sales, Underwriting, and Product/Engineering to resolve customer requests and escalations Meet individual as well as team production and quality goals to ensure a positive customer experience as well as compliance for Ethos Identify opportunities to improve processes and collaborate with internal and external stakeholders as well as management to implement agreed upon solutions Support internal product development efforts, including testing and QA of new tools and functionality that may be used by CX, Sales, and Underwriting teamsQualifications and Skills:
1-3 years experience in operations, customer support, customer success, or related role Experience in life insurance or related industry preferred Bachelor’s degree preferred Proficiency working with Salesforce or equivalent support/help desk software Strong intellectual curiosity and drive to solve problems Excellent time management and prioritization necessary to balance all responsibilities Possess grit and can adapt to changes quickly Adaptable to change and ability to change tasks quickly with maintaining attention to detail Excellent phone presence and written communications skills Ability to work independently as well as collaborate with various departments Creative approach to problem solvingNote:
Shift Timing Expectation: 8:30PM - 5:30AM IST Work Style: Onsite in Office Location: Bangalore#LI-DG1
#LI-Onsite
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
-
Policy Administration Associate
4 days ago
bangalore, India Ethos Full timeAbout Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more...
-
Operations Associate
2 months ago
bangalore, India NextGrowth Labs Full timeWe are looking for an Operations Associate to join our team and support our organization by managing the day-to-day tasks and administrative needs of our business operations. Operations Associate responsibilities include completing various administrative tasks, enforcing the organization’s policies and standards, and assisting with recruitment activities....
-
Administrator
3 weeks ago
bangalore, India Quess Full timeAbout Us “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...
-
Policies and Procedures Governance
3 weeks ago
bangalore, India JPMorgan Chase & Co. Full timeYou are a strategic thinker passionate about driving solutions in Process Management . You have found the right team. As a Process Management Professional in our Finance team you will spend each day defining, refining and delivering set goals for our firm This role is part of the JPM Wealth Management Answers Administration team in Columbus, OH,...
-
Policies and Procedures Governance
3 weeks ago
bangalore, India JPMorgan Chase & Co. Full timeYou are a strategic thinker passionate about driving solutions in Process Management . You have found the right team. As a Process Management Professional in our Finance team you will spend each day defining, refining and delivering set goals for our firm This role is part of the JPM Wealth Management Answers Administration team in Columbus, OH,...
-
Business Execution Consultant
3 weeks ago
bangalore, India WELLS FARGO BANK Full timeAbout this role: Wells Fargo is seeking a Business Execution Consultant.In this role, you will:• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives.• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics.•...
-
Analyst - Policy Management
2 months ago
bangalore, India AXA Group Full timeAnalyst - Policy Management Gurgaon, Haryana, India AXA XL is looking for talented individuals to support our business across all product lines and geographies. This is an exciting opportunity to be part of a dynamic, global business. Analysts - Policy Management work with Underwriters operating in our international hubs such as New York, Singapore,...
-
Manager – Tech Policy
1 month ago
bangalore, India MicroSave Consulting Full timeJob Description Are you passionate about technology? Do you believe in its transformative power to sustainably improve the lives of the poor and underprivileged? Then this is the place for you. You will join a highly motivated and experienced team of consultants who work with governments across Asia and Africa. In this role, you will help generate...
-
Recruitment Associate
4 weeks ago
bangalore, India The Culinary Lounge Full timeAre you passionate about people and thrive in a dynamic, fast-paced environment? We're seeking a skilled Associate HR Executive to contribute to our upcoming Microbrewery in Bengaluru. As part of our team, you'll play a crucial role in recruitment, employee relations, performance management, training, HR policy implementation, and more.**Primary...
-
Senior Manager – Policy Engagement
4 weeks ago
bangalore, India Janaagraha Full timeAbout JanaagrahaJanaagraha Centre for Citizenship and Democracy (Janaagraha) is a Bengaluru based not‑for‑profit institution working to transform the quality of life in India’s cities and towns. We define quality of life as comprising of quality of infrastructure and services, and quality of citizenship. To achieve its mission, Janaagraha works with...
-
Senior Manager – Policy Engagement
1 week ago
bangalore, India Janaagraha Full timeAbout JanaagrahaJanaagraha Centre for Citizenship and Democracy (Janaagraha) is a Bengaluru based not‑for‑profit institution working to transform the quality of life in India’s cities and towns. We define quality of life as comprising of quality of infrastructure and services, and quality of citizenship. To achieve its mission, Janaagraha works with...
-
Associate Compliance
4 weeks ago
bangalore, India Corporation Service Company Full timeTitle: Associate KYC process Department : CoE Operations Location : Bangalore, India Vacancy : Permanent KYC Associate will be part of the Central AML/KYC team, providing support in performing AML/KYC analysis, client outreach, screening, CDD for client entities, participants, shareholders, and other relevant parties. Your...
-
Active Directory Consultant
2 months ago
bangalore, India IT Full timeJob Description: We are seeking an experienced Senior Active Directory Administrator to join our IT team. The ideal candidate should have a minimum of 5 years of hands-on experience managing Active Directory infrastructure in enterprise environments. The role requires strong technical expertise in Active Directory design, implementation, administration, and ...
-
Windows 365 Administrator
2 weeks ago
Bangalore, India Kaam Job Career Pvt Ltd Full timeJob Title : Windows 365 AdministratorLocation : Bangalore, Karnataka, IndiaExperience Range : 4-6 YearsSkill Set : Windows 365, Azure Virtual Desktop, Hyper-V, VMwareJob Description :We are seeking a skilled and experienced Windows 365 Administrator to join our team in Bangalore. The ideal candidate should have a solid background in managing Windows...
-
Windows 365 Administrator
2 weeks ago
bangalore, India Kaam Job Career Pvt Ltd Full timeJob Title : Windows 365 AdministratorLocation : Bangalore, Karnataka, IndiaExperience Range : 4-6 YearsSkill Set : Windows 365, Azure Virtual Desktop, Hyper-V, VMwareJob Description :We are seeking a skilled and experienced Windows 365 Administrator to join our team in Bangalore. The ideal candidate should have a solid background in managing Windows...
-
Windows 365 Administrator
1 week ago
Bangalore, India Kaam Job Career Pvt Ltd Full timeJob Title : Windows 365 AdministratorLocation : Bangalore, Karnataka, IndiaExperience Range : 4-6 YearsSkill Set : Windows 365, Azure Virtual Desktop, Hyper-V, VMwareJob Description :We are seeking a skilled and experienced Windows 365 Administrator to join our team in Bangalore. The ideal candidate should have a solid background in managing Windows...
-
SCCM Administrator
3 days ago
bangalore, India Alp Consulting Limited Full timeSCCM Administrator Duties & Responsibilities To write an effective SCCM administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included SCCM administrator job description templates that you can modify and use. Sample responsibilities for this position include: Provide application/Windows OS...
-
Senior Policy Researcher
2 weeks ago
bangalore, India IT for Change Full timeExpected start date : July-August 2024Location: Bengaluru/RemotePosition: Full-timeApply by : 15 June 2024Do you think digital justice is a key developmental challenge of the 21st century?Are you interested in emerging policies that will shape the future of the digital society and economy?Does Big Tech’s control over global digital infrastructures...
-
Senior Policy Researcher
1 week ago
bangalore, India IT for Change Full timeExpected start date : July-August 2024Location: Bengaluru/RemotePosition: Full-timeApply by : 15 June 2024Do you think digital justice is a key developmental challenge of the 21st century?Are you interested in emerging policies that will shape the future of the digital society and economy?Does Big Tech’s control over global digital infrastructures...
-
Senior Manager – Policy Engagement
4 weeks ago
bangalore, India Janaagraha Full timeAbout Janaagraha Janaagraha Centre for Citizenship and Democracy (Janaagraha) is a Bengaluru based not‑for‑profit institution working to transform the quality of life in India’s cities and towns. We define quality of life as comprising of quality of infrastructure and services, and quality of citizenship. To achieve its mission, Janaagraha works with...
