Sales Manager
3 weeks ago
Lead the strategic planning and execution of business development activities for the Ocean/ Air Freight. Identify potential customers, explore new markets, and create effective sales strategies to drive revenue growth.Customer Engagement:
Build and maintain strong relationships with existing and potential clients. Understand their unique logistics requirements and present tailored solutions which may include Ocean Import/Export, Air Import/Export, Distribution & Warehousing, Cargo Insurance, and Customs Brokerage.Sales Execution:
Execute the strategies to achieve targets and objectives. Meet the monthly goals given by management.Cross-Functional Collaboration:
Collaborate with various internal teams, including operations, customer service, and technology, to ensure smooth customer onboarding, service delivery, and issue resolutionKey activities
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Identify and develop potential, sustainable customer relationshipsDevelop and maintain strong existing corporate customer relations and loyaltyRespond to corporate customer RFI, RFQ (Request for Information, Request for Quote) and TendersGenerate reports for management team.Map all the identified Key Accounts for the vertical / region. Profile business potential of the designated accounts.Understand the customer’s business requirements & position our services accordingly. Create tailor made solutions as required.Create a detailed customer plan for each customer in the portfolio.Set up processes for maintenance of existing customers with the help of the Commercial head (CH).Ensure regular updation in Sales CRM.Monitoring business performance against budget on a monthly basis.Identify business opportunities and device strategy with the support of the RSM, BM CH and implement them.Grow Business based on the target set for each of the customer as per the planPrepare monthly report on customer performance & future trends & submit to the CH & RSM.Keep customers informed of organizational and industry changes relevant to the product.Plan, organize and work with colleagues from product and customer service departments to deliver up to the customer’s requirementSkills / Qualifications
Strong Customer focus to meet performance and service targetsStrong Company focus to meet targets and goalsAbility to manage time, prioritise and organise tasks effectivelyAbility to adapt to immediate changeAbility to work unsupervised and aloneAbility to get tasks accomplishedExpected Years of Experience
5 - 8 years of sales in the freight forwarding / shipping and logistics industry.
Expected Educational Qualifications
Bachelors / Master’s Degree from a reputed institute.
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