Microsoft Dynamics 365 Solution Architect

2 weeks ago


Delhi, India NEXUS CORPORATION Full time
Job DescriptionRoles and Responsibilities:As a solution architect/lead, you will lead a comprehensive project from consulting and planning to requirements definition, design, development, implementation and post-implementation operational support for the migration from Salesforce to Microsoft Dynamics 365 for Customer Support & Field Service

You will be responsible for:Roadmap creation

Requirement definition

Fit-Gap analysis

Business flow planning

Design (basic, detailed and operational design)

Production cutover planning

Migration (salesforce to dynamics)

Responsible for driving solution planning/proposal/presales activities for new and existing customers from a technical perspective, making full use of the Microsoft technology ecosystem

Responsible for the following: - Customer communication (Japanese)/reporting/scoping during the implementation process

Regular reporting/escalation to local/global delivery offices and leadership

Requirements

10+ years of experience

Academic background: Bachelor's level or above

Consistent lifecycle experience in planning, proposal, requirements definition, design, implementation, operation and maintenance of CRM solutions. Microsoft Dynamics 365 or AX

experience is a plus (experience with other packages is also acceptable)

Should have working experience in Field Service and Customer Service

Experience as a core business systems engineer in a SI project

Experience as architect in system development projects in SI projects

Experience in designing and building system architectures and frameworks

Experience in designing and building system architectures and frameworks

Experience in CRM implementation, operation and maintenance in a global environment, including offshore teams

Knowledge and experience of Microsoft technologies

High presentation and communication skills (including making proposals to stakeholders with limited technical knowledge)

Language skills: business level or above in both Japanese and English (moderate)

RequirementsRoles and Responsibilities:As a solution architect/lead, you will lead a comprehensive project from consulting and planning to requirements definition, design, development, implementation and post-implementation operational support for the migration from Salesforce to Microsoft Dynamics 365 for Customer Support & Field Service

You will be responsible for:Roadmap creation

Requirement definition

Fit-Gap analysis

Business flow planning

Design (basic, detailed and operational design)

Production cutover planning

Migration (salesforce to dynamics)

Responsible for driving solution planning/proposal/presales activities for new and existing customers from a technical perspective, making full use of the Microsoft technology ecosystem

Responsible for the following: - Customer communication (Japanese)/reporting/scoping during the implementation process

Regular reporting/escalation to local/global delivery offices and leadership

Requirements

10+ years of experience

Academic background: Bachelor's level or above

Consistent lifecycle experience in planning, proposal, requirements definition, design, implementation, operation and maintenance of CRM solutions. Microsoft Dynamics 365 or AX

experience is a plus (experience with other packages is also acceptable)

Should have working experience in Field Service and Customer Service

Experience as a core business systems engineer in a SI project

Experience as architect in system development projects in SI projects

Experience in designing and building system architectures and frameworks

Experience in designing and building system architectures and frameworks

Experience in CRM implementation, operation and maintenance in a global environment, including offshore teams

Knowledge and experience of Microsoft technologies

High presentation and communication skills (including making proposals to stakeholders with limited technical knowledge)

Language skills: business level or above in both Japanese and English (moderate)



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