Delivery Leader

2 weeks ago


Bengaluru, India PeopleStrong Full time
Delivery Leader- HR Shared Services

Location: Bangalore

Preference will be given to female candidates for this position.

We are looking for Delivery leader for HR Shared Services to ensure the impeccable delivery of HR Shared Services across multiple clients. This pivotal role entails overseeing operational quality, managing profit and loss (P&L) of the vertical, and serving as the primary client contact for service-related matters, all while prioritizing client satisfaction. You'll navigate a hierarchical structure encompassing Assistant Managers and Managers, while also serving as the point of escalation for clients.

Role Requirements:

- Proficiency in managing hierarchical structures involving Assistant Managers and Managers within HR Shared Services or related fields.- Intermediate understanding of client administrative environments, processing flows, procedures, and compliance requirements.- Advanced grasp of organizational procedures and compliance standards.- Intermediate knowledge of regulatory and legislative requirements, particularly in HR-related areas.- Foundational understanding of system capabilities and application platforms utilized in HR Shared Services.- Intermediate understanding of transition methodology for seamless integration of new clients into the shared services model.- Collaborate with support functions like Hiring, Finance, and HR Business Partners to execute critical processes such as Executive Integration Program and Client-Specific Background Checks smoothly.- Engage with Global HRSS & Technology Teams to enhance systems and tools, aiming for streamlined processes.- Partner with other members of the People Success (HR) team to innovate policies, procedures, and practices surrounding people processes.- Contribute to the design of integration and lifecycle process frameworks, including drafting and reviewing Standard Operating Procedures (SLAs) for key processes.- Ensure all HRSS activities adhere to SLAs and timelines outlined in SOPs.- Monitor HR query responses to ensure compliance with SLAs.- Investigate incidents and take appropriate actions.

Critical to Quality (CTQs):

- Minimum of 12 years of relevant experience in HR Shared Services or related fields.- Should have managed atleast team of 20+ members- Proven success in managing service delivery operations, including P&L responsibility.- Strong leadership skills with a talent for motivating teams to achieve performance targets.- Exceptional communication and interpersonal abilities, vital for nurturing client relationships.- Strategic mindset with a knack for driving continuous improvement initiatives and implementing best practices in service delivery.- Preference will be given to female candidates for this position.
  • Delivery Leader

    6 days ago


    Bengaluru, India Microland Limited Full time

    Role Overview:A Senior Industry leader from IT Infrastructure domain. The purpose of this role is to have a leader to manage the Delivery Life Cycle Management, provide leadership for the next stage of Company’s growth and transformation, including building and strengthening Company’s digital platform. You would be responsible for ensuring the efficient...

  • Delivery Leader

    1 week ago


    Bengaluru, India Microland Limited Full time

    Role Overview:A Senior Industry leader from IT Infrastructure domain. The purpose of this role is to have a leader to manage the Delivery Life Cycle Management, provide leadership for the next stage of Company’s growth and transformation, including building and strengthening Company’s digital platform. You would be responsible for ensuring the efficient...


  • Bengaluru, India Birlasoft Full time

    About the JobSeeking a seasoned leader to step into the role ofDelivery Leader,spearhead delivery efforts for a prestigious portfolio ofclients within the Communication, Media, and Tech sector.As a pivotal member of our team, you will drive operational excellence, customer satisfaction, and overall portfolio growth.Key Responsibilities• Own and manage the...


  • Bengaluru, India Birlasoft Full time

    About the JobSeeking a seasoned leader to step into the role of Delivery Leader, spearhead delivery efforts for a prestigious portfolio of clients within the Communication, Media, and Tech sector. As a pivotal member of our team, you will drive operational excellence, customer satisfaction, and overall portfolio growth.Key Responsibilities• Own and manage...


  • Bengaluru, India Birlasoft Full time

    About the Job Seeking a seasoned leader to step into the role of Delivery Leader, spearhead delivery efforts for a prestigious portfolio of clients within the Communication, Media, and Tech sector. As a pivotal member of our team, you will drive operational excellence, customer satisfaction, and overall portfolio growth. Key Responsibilities • Own and...


  • Bengaluru, India Birlasoft Full time

    About the JobSeeking a seasoned leader to step into the role of Delivery Leader, spearhead delivery efforts for a prestigious portfolio of clients within the Communication, Media, and Tech sector. As a pivotal member of our team, you will drive operational excellence, customer satisfaction, and overall portfolio growth.Key Responsibilities• Own and manage...


  • Bengaluru, India Taggd Full time

    Key checks:1. Should have handled 4k hiring volumes, annually - mostly in in pure play tech companies.2. Understanding or exposure to Lateral / campus hiring strategies3. Exposure or experience with new age TA initiatives like branding proactive talent pooling and offer on-boarding4. System and data orientation and experience5. Superlative MNC Customer...


  • Bengaluru, India Taggd Full time

    Key checks:Should have handled 4k hiring volumes, annually - mostly in in pure play tech companies.Understanding or exposure to Lateral / campus hiring strategiesExposure or experience with new age TA initiatives like branding proactive talent pooling and offer on-boardingSystem and data orientation and experienceSuperlative MNC Customer Stakeholder...


  • Bengaluru, India Taggd Full time

    Key checks:Should have handled 4k hiring volumes, annually - mostly in in pure play tech companies.Understanding or exposure to Lateral / campus hiring strategiesExposure or experience with new age TA initiatives like branding proactive talent pooling and offer on-boardingSystem and data orientation and experienceSuperlative MNC Customer Stakeholder...

  • Delivery Leader

    2 weeks ago


    Bengaluru, India PeopleStrong Full time

    Delivery Leader- HR Shared ServicesLocation: BangalorePreference will be given to female candidates for this position.We are looking for Delivery leader for HR Shared Services to ensure the impeccable delivery of HR Shared Services across multiple clients. This pivotal role entails overseeing operational quality, managing profit and loss (P&L) of the...

  • Delivery Leader

    2 weeks ago


    Bengaluru, India PeopleStrong Full time

    Delivery Leader- HR Shared ServicesLocation: BangalorePreference will be given to female candidates for this position.We are looking for Delivery leader for HR Shared Services to ensure the impeccable delivery of HR Shared Services across multiple clients. This pivotal role entails overseeing operational quality, managing profit and loss (P&L) of the...

  • Delivery Leader

    6 days ago


    Bengaluru, India PeopleStrong Full time

    Delivery Leader - RPO (I.T Recruitment)Company : TaggdLocation : Electronic City, BangaloreWork from Office: 5 days a weekKey Responsibilities :- Develop and refine comprehensive hiring strategies aligned with client needs and market trends.- Manage project profitability and ensure all hires are delivered within agreed-upon SLAs.- Champion innovative hiring...

  • Automation Leader

    4 weeks ago


    Bengaluru, India Decathlon Full time

    MissionAs a Logistics Automation Project Leader, I am responsible for logistics efficiency and space planning and drive projects to achieve the right balance between human and process (Automated process)Tracking and monitoring the SLA performance and economic performance of the projects against the promised economic gainYou will be working on the Opex and...

  • Automation Leader

    1 month ago


    Bengaluru, India Decathlon Full time

    Mission As a Logistics Automation Project Leader, I am responsible for logistics efficiency and space planning and drive projects to achieve the right balance between human and process (Automated process) Tracking and monitoring the SLA performance and economic performance of the projects against the promised economic gain You will be working...

  • Delivery Leader

    1 month ago


    Bengaluru, India HuQuo Full time

    Job Description :- Owns end-to-end solution delivery and proactively ensures that projects are delivered on time, on budget and with the required quality.- Lead design and development of data warehouses with extensive knowledge in all phases of Data Architecture & Data warehouse design such as :1. Data Analysis/Profiling2. Master Data Management3. Logical &...

  • System Leader

    4 weeks ago


    Bengaluru, Karnataka, India Alstom Full time

    Req ID:450085 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...

  • System Leader

    1 month ago


    Bengaluru, India Alstom Full time

    Req ID:450085  We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community...


  • Bengaluru, India Antal International Full time

    Job DescriptionSummary role description:Hiring for a Practice Leader – Cloud Data for a global specialist Enterprise Technologies, Platform Engineering Solutions, IT Services and Consulting services client.Company description:Our client is a tenured, mid-tier global Enterprise Technologies Platform Engineering Solutions, IT Services and Consulting company...


  • Bengaluru, India ANSR Global Corporation Full time

    Job DescriptionSummary:We are looking for an experienced leader for the role of Director Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value to...


  • Bengaluru, India ANSR Global Corporation Full time

    Job Description Summary: We are looking for an experienced leader for the role of Director Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value...