AIOps Developer
1 month ago
AIOps DeveloperOffshore (Remote)Responsibilities:
Design, develop, and implement AIOps solutions, focusing on event management, discovery, and Configuration Management Database (CMDB) enhancements.Collaborate with stakeholders to gather requirements and translate them into technical specifications for AIOps implementations.Implement event management processes to automate event correlation, analysis, and remediation using AIOps platforms.Develop and customize discovery tools to identify and map IT infrastructure components, applications, and dependencies.Enhance and maintain the CMDB by integrating data from various sources and ensuring data accuracy and integrity.Implement machine learning algorithms and predictive analytics models to improve IT operations efficiency and reliability.Collaborate with cross-functional teams to integrate AIOps solutions with existing IT monitoring, ticketing, and orchestration systems.Perform unit testing, system testing, and support user acceptance testing (UAT) to ensure the quality of AIOps implementations.Provide ongoing support and troubleshooting for AIOps solutions, including incident resolution and problem management.Stay updated on emerging AIOps technologies, industry trends, and best practices to drive continuous improvement.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience as an AIOps Developer with expertise in AIOps implementation, including event management, discovery, and CMDB.Proficiency in AIOps platforms such as Moogsoft, IBM Watson AIOps, or Splunk IT Service Intelligence (ITSI).Strong understanding of IT operations processes, infrastructure components, and application architectures.Experience with event correlation and analysis techniques, including rule-based and machine learning-based approaches.Hands-on experience with discovery tools like ServiceNow Discovery or BMC Discovery.Knowledge of CMDB concepts and experience in CMDB implementations and data reconciliations.Proficiency in scripting languages such as Python, PowerShell, or JavaScript for automation and integration tasks.Excellent communication skills and the ability to collaborate effectively with offshore and onshore teams.Experience working in Agile development environments and familiarity with DevOps practices is a plus.
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