SRE with AIOP and Dynatrace

3 weeks ago

Bengaluru, India Virtusa Full time
SRE with AIOP and Dynatrace - CREQ181002 Description Knowledge & Experience:
Minimum of 6 years of relevant work experience in critical production environments
Experience in enabling observability within applications to extract appropriate telemetry into suitable back ends like Dynatrace
Hands-on experience of curating Service Level Objectives, defining Error Budgets and refining the change management lifecycle to accommodate the same
Knowledge and experience with CI CD pipelines and deployment patterns like Canary
Analytics of application telemetry and AIOps enablement using Dynatrace Davis or an alternative product in combination with any other tools for orchestration
Has experience defining an SRE capability charter and roadmap for all dependent teams
Has experience successfully running and providing leadership to DevOps or SRE teams (preferred)
Working knowledge of SQL and troubleshooting by writing queries is key
Knowledge of containerized solutions and orchestration tools like Kubernetes

Core Capabilities:

Understand and demonstrate application of SRE principles, particularly toil reduction, blameless post mortems, monitoring distributed systems and release engineering
Indepth knowledge of any observability product like Dynatrace, Splunk or ELK stack covering synthetic monitoring, RUM and APM
Ability to instrument microservices applications via OpenTelemetry to extract traces is beneficial
Experience administering applications and infrastructure services in hyperscaler environments such as AWS, Azure or GCP is key
Hands-on experience in writing Python scripts and Ansible templates for application deployment automation or other automations is important
Ability to diagnose and debug systems at the code level (Java preferred) is beneficial

Qualification:

ITIL4 certification is mandatory. Achieving Practitioner or Intermediate level certifications are preferred
SRE Foundation certification via PeopleSoft or DevOps Institute is beneficial
AWS Solutions Architect Associate qualification or alternative from another Cloud Service Provider is preferred

Role & Responsibilities:

Formulate the detailed SRE rollout plan and execute a transformation roadmap
Continuously seek to uplift the maturity of SRE implementation and improve SLO, MTTR, MTTD as well as any other relevant KPIs identified
Engage in on call and critical operations support activities while leading blameless post mortems
Direct liaison with customers remotely and face to face for stakeholder management
Formulate a plan to eliminate toil by lowering incident volume, eliminating noise from alerts, automating manual processes, and converting workarounds into system features
Work with Development, QA and other squads to design, build and rollout reliability features into the applications being delivered
Lead a team of SREs deployed on the ground while being engaged hands on
Primary Location Bangalore, Karnataka, India Job Type Experienced Primary Skills CI/CD, AWS - SRE, SRE Years of Experience 10 Qualification

Knowledge & Experience:
Minimum of 6 years of relevant work experience in critical production environments
Experience in enabling observability within applications to extract appropriate telemetry into suitable back ends like Dynatrace
Hands-on experience of curating Service Level Objectives, defining Error Budgets and refining the change management lifecycle to accommodate the same
Knowledge and experience with CI CD pipelines and deployment patterns like Canary
Analytics of application telemetry and AIOps enablement using Dynatrace Davis or an alternative product in combination with any other tools for orchestration
Has experience defining an SRE capability charter and roadmap for all dependent teams
Has experience successfully running and providing leadership to DevOps or SRE teams (preferred)
Working knowledge of SQL and troubleshooting by writing queries is key
Knowledge of containerized solutions and orchestration tools like Kubernetes

Core Capabilities:

Understand and demonstrate application of SRE principles, particularly toil reduction, blameless post mortems, monitoring distributed systems and release engineering
Indepth knowledge of any observability product like Dynatrace, Splunk or ELK stack covering synthetic monitoring, RUM and APM
Ability to instrument microservices applications via OpenTelemetry to extract traces is beneficial
Experience administering applications and infrastructure services in hyperscaler environments such as AWS, Azure or GCP is key
Hands-on experience in writing Python scripts and Ansible templates for application deployment automation or other automations is important
Ability to diagnose and debug systems at the code level (Java preferred) is beneficial

Qualification:

ITIL4 certification is mandatory. Achieving Practitioner or Intermediate level certifications are preferred
SRE Foundation certification via PeopleSoft or DevOps Institute is beneficial
AWS Solutions Architect Associate qualification or alternative from another Cloud Service Provider is preferred

Role & Responsibilities:

Formulate the detailed SRE rollout plan and execute a transformation roadmap
Continuously seek to uplift the maturity of SRE implementation and improve SLO, MTTR, MTTD as well as any other relevant KPIs identified
Engage in on call and critical operations support activities while leading blameless post mortems
Direct liaison with customers remotely and face to face for stakeholder management
Formulate a plan to eliminate toil by lowering incident volume, eliminating noise from alerts, automating manual processes, and converting workarounds into system features
Work with Development, QA and other squads to design, build and rollout reliability features into the applications being delivered
Lead a team of SREs deployed on the ground while being engaged hands on

Travel No

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