Subcontractor
2 months ago
Location: Hyderabad
Responsibilities
Providing day to day support to end users for their issues related to hardware/software
Preparing and allocating systems to Users on need basis
Managing user accounts/Groups in Active Directory
Managing group policies
Managing DHCP/DNS server
Managing all security component compliances on end user systems
Managing Windows security patches in end user systems using patch management tools
Collecting evidence from systems as per the audit requirements
Managing backups and restoration of back up data on need basis
Coordinating with other teams to configure/troubleshoot servers/network devices
Coordinating with vendors for any hardware related issues
Coordinating with Service Providers for any issues in internet/MPLS connectivity
Incident Management / Service Request Management / Change Management / Problem Management
Requirements
Good Technical/troubleshooting skills
Excellent communication skills
Knowledge in networking
Should have experience in Windows Active directory environment
Should have knowledge in ITIL processes
·Any Professional certifications in Microsoft related to System Administration
·Should have experience of 0.6 to 3 Years
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