Senior Facility Executive
2 weeks ago
Duties & responsibilities
What this job involves –
Lead the JLL management team in the delivery of facility management services. Ensure that the services are delivered in line with the contractual commitments and within budgets. Conduct competitive tendering exercise and identify suitable specialist subcontractors for the site, carry out comparative analysis and make recommendations to Client on the most appropriate subcontractors. Develop Service Level Agreements and assist the JLL procurement department in closing Service Level Agreements between JLL and its vendors. Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources. Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors. Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between JLL, and its subcontractors. Setting annual goals for generating savings Ensure compliance of minimum wages acts for payments and statutory compliance through specialist professionals. Advise on future year budgets as and when requested for. Maintain all records related to the performance of facility management operations on Facilities Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings. Ensure that the subcontractors have a planned, structured and solution based approach to the delivery of maintenance services. Analyze call outs to understand trends; undertake strategic initiatives to minimize the same. Scheduled cross feedback from subcontractors and staff on our process to improve services level & satisfaction in organization. Train team members on all Quality policies & procedures. Audit sub-contractors on quality of materials & upkeep of the site. Review the performance of JLL staff and conduct performance appraisals from time to time. Interface with the JLL’s HR department and the Operations Manager and make recommendations for the future trainings given to the site facility management team. Prepare and review the activities on a monthly basis and update the same to JLL Account Manager / IFM Hyderabad Operations Manager. Analyze call outs to understand trends; undertake strategic initiatives to minimize the same. Liaison with the client Finance team Interface with client and JLL finance department to raise client billing / invoicing and follow up with the client representatives for the payments. Develop MIS reports for JLL’s management team and necessary client reporting. Duties are in accordance with the Scope of Work & include: General Administration & Management: Client & Business Unit Liaison Team management including Vendor team (onsite personnel) Prepare, submit and review Monthly Report to client Preparation and submission of management reports/analysis as and when required by client Expense tracking oversight and invoice management Assistance to for preparation of Annual Budget Formulation and implementation of Policies & Procedures Including Annual Update of Operations Manual Technology Tools implementation and management
Operational Risk Management
Escalation of Incidents/Problems
Location:
On-site –Hyderabad, TSIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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