GSA - Food & Beverage Service

1 day ago

Mysuru, India IBIS STYLES Full time

Job DescriptionWe are seeking a dedicated and customer-focused Guest Service Associate (GSA) for our Food & Beverage Service team in Mysuru, India. As a GSA, you will play a crucial role in ensuring exceptional dining experiences for our guests while maintaining high standards of service and efficiency. Greet and seat guests in a friendly and professional manner Take food and beverage orders accurately and efficiently using the Point of Sale (POS) system Serve food and beverages promptly, ensuring quality and presentation meet our standards Anticipate guest needs and respond to requests in a timely manner Process payments and handle cash transactions accurately Maintain cleanliness and organization of the dining area Collaborate with kitchen staff to ensure smooth service operations Adhere to food safety and hygiene standards Assist in setting up and closing down the restaurant Provide information about menu items, specials, and local cuisine to enhance guest experience Resolve guest concerns and complaints professionally and efficiently QualificationsHigh school diploma or equivalent Previous experience in food and beverage service or hospitality industry preferred Excellent customer service skills with a friendly and supportive demeanor Strong knowledge of food and beverage offerings, including local Mysuru cuisine Proficiency in operating Point of Sale (POS) systems Accurate cash handling abilities Exceptional multitasking and time management skills Excellent communication skills in English and Kannada Team player with the ability to work in a fast-paced environment Food handling certification preferred Knowledge of food safety and hygiene standards Flexibility to work various shifts, including weekends and holidays Physical stamina to stand for extended periods and carry trays of food and beverages

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