▷ High Salary: Receivables and Credit Control Manager
2 weeks ago
Key Responsibilities:
Collection Management:
- Oversee the end-to-end collection process, including invoicing, follow-ups, and managing overdue accounts.- Develop and implement effective collection strategies to reduce delinquency and maintain a healthy cash flow.- Ensure adherence to all collection-related policies, compliance regulations, and company guidelines.
Customer Relationship Management:
- Collaborate with clients and sales teams to establish payment plans, resolve disputes, and address issues related to billing or payments.- Maintain positive relationships with customers while ensuring timely payments.
Credit Risk Analysis:
- Conduct credit risk assessments of new and existing customers to set appropriate credit limits and minimize risk.- Regularly review and update credit policies in line with market conditions and company risk tolerance.
Reporting and Analysis:
- Prepare monthly, quarterly, and annual reports on collections, aged receivables, and cash flow status.- Analyze collection performance metrics and implement improvement plans as needed.
Team Leadership:
- Supervise and mentor a team of collection specialists, providing guidance on challenging accounts and collection techniques.- Train team members on collection best practices, negotiation strategies, and customer communication.
Process Improvement:
- Identify opportunities to streamline the collections process, reduce manual work, and improve efficiency through automation or software solutions.- Implement best practices and process changes to optimize collection performance and customer experience.
Cross-Department Collaboration:
- Work closely with the finance, sales, and customer service departments to resolve billing issues, ensure smooth operations, and align on credit policies.
Qualifications:
Education: Bachelor’s degree in finance, Accounting, Business Administration, or a related field. A master’s degree is a plus.
Experience: Minimum of 10 years of experience in collections or accounts receivable, with at least 3 years in a managerial role, ideally within the medical device or healthcare industry.
Skills:
- Strong understanding of billing and collections processes, credit risk analysis, and financial reporting.- Familiarity with medical device industry regulations, reimbursement processes, and healthcare-related collection practices.- Proficient in financial software and ERP systems (e.g., SAP, Oracle) and Microsoft Excel.- Excellent negotiation, communication, and customer relationship management skills.- Analytical mindset with the ability to develop actionable insights from data.
Key Competencies:
- Detail-oriented with strong organizational skills.- Ability to handle complex negotiations and sensitive customer situations.- Results-driven and able to work effectively under pressure.- Leadership skills with the ability to mentor and develop team members.- Excellent interpersonal skills for cross-functional collaboration.
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