Medical Credit Management Director

4 days ago

Surat, Gujarat, India Concept Medical Full time

Position Overview:

The Medical Credit Management Director will lead the credit management function, ensuring timely and efficient collection of receivables while maintaining positive customer relationships.

Key Responsibilities:

Credit Management:

  • Develop and implement effective credit strategies to minimize delinquency and maintain a healthy cash flow.
  • Oversee the end-to-end collection process, including invoicing, follow-ups, and managing overdue accounts.
  • Ensure adherence to all collection-related policies, compliance regulations, and company guidelines.

Customer Relationship Management:

  • Maintain positive relationships with customers while ensuring timely payments.
  • Collaborate with clients and sales teams to establish payment plans, resolve disputes, and address issues related to billing or payments.

Credit Risk Analysis:

  • Conduct credit risk assessments of new and existing customers to set appropriate credit limits and minimize risk.
  • Regularly review and update credit policies in line with market conditions and company risk tolerance.

Reporting and Analysis:

  • Analyze collection performance metrics and implement improvement plans as needed.
  • Prepare monthly, quarterly, and annual reports on collections, aged receivables, and cash flow status.

Team Leadership:

  • Supervise and mentor a team of collection specialists, providing guidance on challenging accounts and collection techniques.
  • Train team members on collection best practices, negotiation strategies, and customer communication.

Process Improvement:

  • Identify opportunities to streamline the collections process, reduce manual work, and improve efficiency through automation or software solutions.
  • Implement best practices and process changes to optimize collection performance and customer experience.

Salary:$140,000 - $160,000 per year

Qualifications:

Education:Bachelor's degree in finance, accounting, business administration, or a related field. A master's degree is a plus.

Experience:Minimum of 10 years of experience in collections or accounts receivable, with at least 3 years in a managerial role, ideally within the medical device or healthcare industry.

Skills:

  • Strong understanding of billing and collections processes, credit risk analysis, and financial reporting.
  • Familiarity with medical device industry regulations, reimbursement processes, and healthcare-related collection practices.
  • Proficient in financial software and ERP systems (e.g., SAP, Oracle) and Microsoft Excel.
  • Excellent negotiation, communication, and customer relationship management skills.
  • Analytical mindset with the ability to develop actionable insights from data.

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