Customer service representative

3 days ago

Navi Mumbai, India NIIT Full time

#NIIT is HiringJoin our MNC Healthcare Client as a Customer Service Specialist (Voice – HRO Process)If you love helping people and delivering great customer experiences, this role is for you We're looking for enthusiastic, customer-focused talent to join our team in Airoli, Mumbai.Role HighlightsJob Type: Customer Support – VoiceLocation: Work from Office (Airoli)Schedule: 5 days working, rotational week-offsShift: Night shiftCab: One-wayWhat You’ll DoHandle inbound calls & resolve customer queriesDeliver first-call resolutionMaintain AHT, CSAT & compliance metricsDocument interactions properlyShare ideas to improve processesWho Can ApplyGreat communication skillsComfortable with night shiftsBasic MS Office & computer knowledgeEligible Degrees: B. Com, BBA, B. Pharma, B. A, B. Sc❌ Not Eligible: B. Tech, BCA, B. Sc IT✔ Undergraduates can also applyWhat You GetStrong career growth opportunitiesPerformance-based incentivesSkill development programs5-day workweek & work-life balanceFun, engaging work cultureInsurance benefitsApply Now: Jasleen.2. Contact: #Hiring #Customer Service #Healthcare Jobs #Voice Process #Airoli #Mumbai Jobs #NIIT #Job Opening #Now Hiring

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