Service delivery project manager
3 days ago
A Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users & Enterprise Delivery. This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively. Here are some key responsibilities and qualifications:Responsibilities:1. Project Planning and Execution: Excellent Knowledge on Project Delivery Cycle i.e Planning, Execution, Governance, Reporting and Presentation2. Team Coordination: Coordinate Internal resources and third parties/vendors for the flawless execution of projects.4. Risk Management: Capabilities to Identify and manage project risks, issues, and dependencies.5. Stakeholder Communication: Prepare and present project status reports to stakeholders, ensuring effective communication throughout the project lifecycle.6. Continuous Improvement: Implement continuous improvement initiatives to enhance service delivery and user experience.7. Resource Management: Identify and allocate resources required for projects, ensuring optimal utilization.8. Service Level Governance: Should have the Good experience to maintain the SLA, OLA and UPC9. Service Improvement Plan: Should have good knowledge to identify the Gaps and arrive the improvement plan.9. Service Life Cycle: Excellent knowledge and exposure on Service Life CycleQualifications:1. Bachelors degree in IT, Business, Management, or a related field.2. Proven experience as a Project Manager or in a similar role.3. Strong understanding of IT service management and project management methodologies.4. Excellent organizational and multitasking abilities.5. Strong leadership and team management skills.6. Effective communication and interpersonal skills.7. Certifications such as ITIL Compulsory and PMP or PRINCE2.8. Should have at least 7 years in Corporate Delivery and at least 2 delivery projects where End User volume minimum 7000.9. Excellent Communication Skill to present the reports to CTO
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Service delivery project manager
4 days ago
Delhi, India Inspirisys Solutions Limited Full timeA Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users & Enterprise Delivery. This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively. Here are some key responsibilities and...
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Service Delivery Project Manager
1 week ago
Delhi, India Deloitte Full timeRole-SDMYour potential, unleashed.India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to work, every day. Combine that...
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Service Delivery Project Manager
1 week ago
Delhi, India Deloitte Full timeRole-SDMYour potential, unleashed.India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to work, every day. Combine that...
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Services Delivery Manager
2 weeks ago
New Delhi, India Snowflake Full timeSnowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Build the future of the AI Data Cloud. Join the Snowflake team. As a...
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Service Delivery Manager
3 weeks ago
Delhi, India Publicis Sapient Full timeWe are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients.You would have had proven success in building and leading technology teams for technology...
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Associate Manager
4 days ago
Delhi, India AVASO Technology Solutions Full timeWE ARE HIRING AVASO Technology Solutions is currently seeking a Associate Manager - Service Delivery . As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries. We are an IT solution provider with coverage in more than 170 countries as well as global...
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IT project Delivery Manager
5 days ago
Delhi, India Digivance Solutions Full timeDelivery Head – EngineeringEmployment Type:Full-TimeWork Mode:On-Site (Pune)About the RoleWe are seeking anexperienced Delivery Head (12+ years)who will be responsible for planning, coordinating, and delivering complexAI/MLandcloud-nativesolutions across multiple clients.This is ahands-on leadership rolerequiring strong technical and delivery management...
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Service Delivery Manager
4 days ago
New Delhi, India Marsh McLennan Full timeAs a VMOService Delivery Manageris responsible for tracking and analyzing the delivery of services to ensure they align with the organization’s value and strategic goals. They assess service performance, identify opportunities to maximize value, and support decision-making to optimize resource use and outcomes. The purpose is to drive continuous...
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IT Service Delivery Manager
4 days ago
New Delhi, India HGS Full timeResponsibilities: Manage IT Services:Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements. Develop Standards:Create and enforce service delivery standards and processes. Incident Management:Manage incidents to minimise downtime by supervising the remediation of IT Service problems. Performance...
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IT Service Delivery Manager
2 weeks ago
Delhi, India HGS Full timeResponsibilities:Manage IT Services: Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements.Develop Standards: Create and enforce service delivery standards and processes.Incident Management: Manage incidents to minimise downtime by supervising the remediation of IT Service problems.Performance Monitoring:...
