Application Support Analyst
2 weeks ago
A snapshot of what you would do:The key function of the Application Support Analyst 1 is to provide technical leadership and support for APEX’s apexportal Solutions software applications. The right candidate will have the ability to interact with clients on a needed basis and help identify, troubleshoot and address support tickets. This person will possess a strong, broad IT background including knowledge of software implementation processes and both software-as-a-service and on-premise solutions.Specific Responsibilities:Manage and resolve technical support tickets.Partner with Product Manager and R&D teams to prioritize support tickets.Facilitate effective and proactive communications with both internal and external customers.Test product-level functionality and new releases. Identify and communicate areas for improvement.Serve as the technical expert for our client software implementations.Manage software upgrades on scheduled date.Serve as a primary contact for our client’s IT department.Troubleshoot network, database, and software problems for our client implementations.Configure system settings and options, and execute unit/integration/acceptance testing.Create rules and data transfer mappings using SQL query.Present technical overview of apexportal Solutions software applications and technical requirements to clients when planning upgrades.Manage setup of technical environment for hosted clients.Lead testing of those interfaces. Includes reconciling data between clients ERP system(s) and apexportal Solutions software applicationsWork with Help Desk personnel to resolve client installation issues.The employee will regularly review corporate policies and will enforce the policies documented in the Apex Corporate Security Standards.Required Skills:Good working knowledge of Microsoft Office (in particular Excel and Outlook)Exposure to SQL ServerData definition, data manipulation, data control, and transactional controlAdministration, including creating and restoring SQL backupsDevelopment, including creating and troubleshooting DTS packages, stored procedures, complex data queries.Knowledge of FTP, secure FTP, and PGP.Knowledge of using Command Prompt and its commands.Required Experience:Bachelor’s degree in Information Technology, Computer Science, Business, Finance, Accounting or related fieldPrefer candidate with experience in or exposure to Accounts Payable applications in ERP systems such as PeopleSoft, SAP, Oracle, or J.D. EdwardsCustomer-facing experience with large customers preferred1-2 years of experience in SQL
-
Application Support Analyst
1 month ago
Gurgaon, India apexanalytix Full timeA snapshot of what you would do: The key function of the Application Support Analyst 1 is to provide technical leadership and support for APEX’s apexportal Solutions software applications. The right candidate will have the ability to interact with clients on a needed basis and help identify, troubleshoot and address support tickets. This person will...
-
Application Support Analyst
6 days ago
Gurgaon, Haryana, India Apexanalytix Full timeShift Timings – 5:30 PM to 2:30 AM (IST)A snapshot of what you would do:The key function of the Application Support Analyst 1 is to provide technical leadership and support for APEX's apexportal Solutions software applications.The right candidate will have the ability to interact with clients on a needed basis and help identify, troubleshoot and address...
-
IT Applications Analyst
6 days ago
Gurgaon, Haryana, India TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
India Analyst II, Application Support
6 days ago
Gurgaon, Haryana, India Waste Management Full timeI. Job SummaryThis intermediate level position is part of a team responsible for the configuration and support of software applications (. ERP Oracle Cloud, Blackline, OneStream, through strong business partnership, quality insights and exceptional customer service. As part of the Finance Support team, this role provides basic technical and analytical...
-
Production Support Analyst
2 months ago
Gurgaon, Haryana, India NatWest Digital X Full timeJoin us as a Production AnalystThis is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We'll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes...
-
Customer Support Analyst
6 days ago
Gurgaon, Haryana, India Cendyn Full timeJob Purpose:The Tier 2 Customer Support Analyst is part of the Cendyn Global Customer Support team and reports to the Manager of Customer Support. The Global Customer Support team provides support for Cendyn products internationally. The Tier 2 Customer Support Analyst will bring advanced diagnostic and solution skills to the Customer Support team and will...
-
Application Support
6 days ago
Gurgaon, Haryana, India Virtusa Full timeApplication Support - CREQ189028 Description Application SupportMSc / BE / BTech / MCA or equivalent degree from a reputable university 6 years or above of relevant industry experience developing or supporting IT applications.Unix and Windows platforms experience.Hands-on experience supporting applications that use the following technologies: Oracle...
-
Application Support Lead
4 days ago
gurgaon, India UnitedLex Full timeAbout Us :UnitedLex is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human...
-
Application Support Lead
4 days ago
Gurgaon, India UnitedLex Full timeAbout Us :UnitedLex is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human...
-
Incident & Support Analyst
3 weeks ago
gurgaon, India apexanalytix Full timePosition SummaryAs an Incident & Support Analyst, you will be responsible for providing technical support and resolving incidents reported by users or detected through monitoring systems. Your role involves troubleshooting issues, analyzing root causes, and implementing solutions to ensure the stability and reliability of IT systems and services. You will...
-
Application Support Engineer
6 days ago
Gurgaon, Haryana, India Tekvaly Full timeOverview :As an Application Support Engineer, you will play a critical role in ensuring the smooth functioning and stability of our company's applications. Your primary responsibility will be to provide technical support to endusers and internal teams, troubleshoot issues, and ensure timely resolution. This role is crucial in maintaining high levels of...
-
Application Support Engineer
6 days ago
Gurgaon, Haryana, India Essex Lake Group Full timeJob Description :If you are an application support engineer and you are passionate about what you do, read on because we've got opportunities for you to develop innovative solutions in finance industry.Responsibilities : Respond to user inquiries and issues related to software applications, troubleshoot problems, and provide timely and effective...
-
Gurgaon, Haryana, India CC&L India Private Limited Full timePosition: Senior Systems Support Analyst, Portfolio Administration Systems Location: Gurugram, India Job Id: 1485 # of Openings: 0 Senior Systems Support Analyst, Portfolio Administration SystemsConnor, Clark & Lunn Financial GroupGurugram, India We are looking for a Senior Systems Support Analyst to join our team in Gurugram, India.In this role...
-
Application Support Engineer
6 days ago
Gurgaon, Haryana, India Ushyaku Software Solutions Full timeJob Description : The Application Support Engineer is responsible for providing high-quality technical support for our software products and web applications. This person will also work on other product installation and implementation projects as required.Responsibilities : Supporting clients for the installed solutions Taking ownership of technical...
-
Technical Support Analyst
6 days ago
Gurgaon, Haryana, India Ameriprise Financial Full timeWe are seeking a highly motivated and technically skilled individual to join our team as a Technical Support Analyst. The ideal candidate will have a strong technical background, including 2-4 years hands-on experience in SQL, a solid understanding of ITIL service lifecycle, and proficiency in application support at level 1. The primary responsibility will...
-
Incident & Support Analyst
6 days ago
Gurgaon, Haryana, India Apexanalytix Full timePosition SummaryAs an Incident & Support Analyst, you will be responsible for providing technical support and resolving incidents reported by users or detected through monitoring systems.Your role involves troubleshooting issues, analyzing root causes, and implementing solutions to ensure the stability and reliability of IT systems and services.You will...
-
Production Analyst
1 month ago
Gurgaon, Haryana, India NatWest Digital X Full timeJoin us as a Production AnalystThis is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We'll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes...
-
Dotnet Application Support
3 weeks ago
Gurgaon, India Jobs for Humanity Full timeCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the...
-
Application Support
1 month ago
Gurgaon, India Concentrix Full timeExperience: 4+ Years Location: Gurgaon (Hybrid) Mandatory skills: Oracle ERP /EBS, PL/SQL, SQL Job Opportunity: Currently seeking a skilled Oracle EBS/ERP Support Specialist. The ideal candidate will have a strong background in providing technical support and troubleshooting for Oracle E-Business Suite (EBS) and Oracle Enterprise Resource Planning (ERP)...
-
Product Support Analyst
6 days ago
Gurgaon, Haryana, India American Express Global Business Travel Full timeAmex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What You'll Do on a...