Application Support Engineer

1 week ago


Gurgaon, Haryana, India Ushyaku Software Solutions Full time

Job Description :

The Application Support Engineer is responsible for providing high-quality technical support for our software products and web applications. This person will also work on other product installation and implementation projects as required.

Responsibilities :

  • Supporting clients for the installed solutions
  • Taking ownership of technical issues, and working with development team to resolve more advanced issues when necessary
  • Resolving escalated customer complaints without the need for team lead intervention
  • Documenting troubleshooting and problemresolution steps
  • Should have good written and verbal communication skills
  • Participation in providing training to customers as required
  • Data management for web applications
Requirements :

  • Hands on experience with Ticket / Incident management using JIRA
  • Experience on managing JIRA Admin and JIRA Cloud
  • Experience on deployment of patches on hosted applications
  • Ability to work as L1 and L2 support role
  • Solid skills in database / SQL / MySQL / Oracle
  • Understanding of ERP systems
  • Experience of managing knowledgebase using Confluence or other tools
)

  • Gurgaon, Haryana, India Tekvaly Full time

    Overview :As an Application Support Engineer, you will play a critical role in ensuring the smooth functioning and stability of our company's applications. Your primary responsibility will be to provide technical support to endusers and internal teams, troubleshoot issues, and ensure timely resolution. This role is crucial in maintaining high levels of...


  • Gurgaon, Haryana, India Essex Lake Group Full time

    Job Description :If you are an application support engineer and you are passionate about what you do, read on because we've got opportunities for you to develop innovative solutions in finance industry.Responsibilities : Respond to user inquiries and issues related to software applications, troubleshoot problems, and provide timely and effective...

  • Application Support

    1 week ago


    Gurgaon, Haryana, India Virtusa Full time

    Application Support - CREQ189028 Description Application SupportMSc / BE / BTech / MCA or equivalent degree from a reputable university 6 years or above of relevant industry experience developing or supporting IT applications.Unix and Windows platforms experience.Hands-on experience supporting applications that use the following technologies: Oracle...


  • Gurgaon, Haryana, India NAB Full time

    Tertiary degree qualified in computer science or similar discipline. Industry experience 6+ years (ideally financial technology) Application support 5+ years (ideally in Payments Processing – good to have) Advanced skills and knowledge of one of the major relational database packages such as Oracle & Postgres Cloud provider experience in AWS or Azure...


  • Gurgaon, Haryana, India Siemens Limited Full time

    Can we energize society andfight climate change at the same time? At Siemens Energy, we can.Our technology is key, but our people make the difference. Brilliant mindsinnovate. They connect, create, and keep us on track towards changing theworld's energy systems. Their spirit fuels our mission. Our culture is defined bycaring, agile, respectful, and...


  • Gurgaon, Haryana, India Apexanalytix Full time

    Shift Timings – 5:30 PM to 2:30 AM (IST)A snapshot of what you would do:The key function of the Application Support Analyst 1 is to provide technical leadership and support for APEX's apexportal Solutions software applications.The right candidate will have the ability to interact with clients on a needed basis and help identify, troubleshoot and address...


  • Gurgaon, Haryana, India GEMINI Full time

    Department : Information Security In the emerging industry of digital assets, there is nothing more important than trust. The Gemini security team forms the backbone of trust. In fact, Gemini's very first hires were security specialists and we continue to tackle unique challenges in the crypto space. Our team ensures that our customers, clients, and...


  • Gurgaon, Haryana, India Cvent Full time

    Overview: Cvent's Information Security team seeks Application Security Engineer II to support delivery of secure cloud-based software platforms and applications. As an Application Security Engineer II, you will closely partner with Cvent product, engineering, and the application security team.You will be responsible for applying your cloud and web...


  • Gurgaon, Haryana, India AWS India - Karnataka - D11 Full time

    Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...


  • Gurgaon, Haryana, India Hatch Full time

    As the successful candidate, you will: Leverage your experience using the OpenRoads Designer suite of tools to provide application level technical support for OpenRoads Designer and related products. Work with the application development lead and the ProjectWise managed workspaces lead to assist in the development, maintenance and testing of...


  • Gurgaon, Haryana, India AWS India - Delhi - D01 Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...


  • Gurgaon, Haryana, India Carrier Full time

    Country: IndiaLocation: Narsingpur, Kherki Daula Post, Delhi Jaipur Road, Gurgaon Haryana, IndiaRole: Assistant Manager-Application Engineering (AHU, FCU)Location: GurgaonFull/ Part-time: Full TimeBuild a career with confidence:Join Carrier Global Corporation, a leading company in intelligent climate and energy solutions, dedicated to creating impactful...


  • Gurgaon, Haryana, India Milliman Full time

    Job Summary The Cloud Support Engineer performs a variety of tasks related to designing, planning, managing, maintaining, and supporting cloud-based applications and infrastructure. Supporting multiple cloud providers, AWS and Azure, and other technical platforms like M365 and Databricks. Primary Duties & Responsibilities Design and Planning :...


  • Gurgaon, Haryana, India dbschenker Full time

    Your tasksKey tasks & responsibilitiesn Maintains application support processes, and checks that all requests for support are dealt withaccording to agreed proceduresn Prioritizes, diagnoses and resolve incidents using ITSM tooln Investigates causes of incidents and seeks resolutionn Facilitates recovery, following resolution of incidentsn Documents and...


  • Gurgaon, Haryana, India HUBER+SUHNER Full time

    Your tasks Assisting in product development process from concept phase to prototyping phase. Involvement in brainstorming meetings on concept development of new products, helping in designing cost effective and quality products. Assisting in preparing product specifications and technical drawings Coordinate with vendors for product developments...


  • Gurgaon, Haryana, India Schenker India PVT LTD. Full time

    Key tasks & responsibilities n Maintains application support processes, and checks that all requests for support are dealt with according to agreed proceduresn Prioritizes, diagnoses and resolve incidents using ITSM tooln Investigates causes of incidents and seeks resolution n Facilitates recovery, following resolution of incidents n Documents and closes...


  • Gurgaon, Haryana, India Schenker India PVT LTD. Full time

    Key tasks & responsibilities n Maintains application support processes, and checks that all requests for support are dealt with according to agreed proceduresn Prioritizes, diagnoses and resolve incidents using ITSM tooln Investigates causes of incidents and seeks resolution n Facilitates recovery, following resolution of incidents n Documents and closes...


  • Gurgaon, Haryana, India Schenker India PVT LTD. Full time

    Key tasks & responsibilities n Maintains application support processes, and checks that all requests for support are dealt with according to agreed proceduresn Prioritizes, diagnoses and resolve incidents using ITSM tooln Investigates causes of incidents and seeks resolution n Facilitates recovery, following resolution of incidents n Documents and closes...

  • Support Engineer

    1 week ago


    Gurgaon, Haryana, India Corporate Resources Full time

    Job Description Support Engineer Technical Skills - Essential: Knowledge of Linux and Windows operating System installation and configuration. Knowledge of MS Office(MS Word, MS Excel, etc). Technical Skills - Preferred: Experience with SS7 Knowledge of MySql Qualifications: Diploma/ Bachelor's Degree in CS, IT or similar. Desirable Experience: 0-1 Years...

  • Support Engineer

    1 week ago


    Gurgaon, Haryana, India Ericsson Full time

    Description Join our Team About this opportunity The support engineer is a member of a team with high skills in supporting customers, 1st line engineers and 3rd part in advanced troubleshooting, fault isolation and remediation, to secure availability and fast resolution of the OSS/BSS product. You will be surrounded by people that are smart,...