Nap Chief | D2C Operations Specialist

23 hours ago


Mumbai, India Nap Chief Full time
Here’s the process you’ll go through:1️⃣

Telephonic Discussion

– A quick call if your profile is shortlisted.2️⃣

Assessments

– Aptitude (10 mins), Problem-Solving (10 mins), Communication (10 mins).3️⃣

Role-Specific Technical MCQ Test .4️⃣

Final Interview

– With the Founder.5️⃣

Offer Discussion

– With the Hiring Manager.

Role : Operations SpecialistExperience : 1-3 years (D2C plus Start up experience is a plus)Location : Andheri, Mumbai

About Us:At Nap Chief, we’re redefining kids’ fashion with premium designs, exclusive character outfits, and a vibrant community that inspires young dreamers. As we grow, we’re seeking a dedicated

Operations Specialist

to optimize processes across our warehouse, marketplaces, brand marketing, and finance departments.In this role, you’ll ensure smooth operations, improve Turnaround Time (TAT), and enhance cross-departmental workflows to keep us running efficiently. If you thrive on problem-solving, teamwork, and continuous improvement, this role is for you

Key Responsibilities:TAT Optimization:

Identify bottlenecks across production, merchandising, and warehouse teams to improve turnaround times.Process Improvement:

Collaborate with departments to streamline workflows, implement automation, and drive efficiency.Problem-Solving:

Address and resolve operational challenges to ensure smooth day-to-day functioning.Cross-Department Coordination:

Facilitate seamless communication and hand-offs between teams.Data Analysis:

Monitor key metrics like TAT, production lead times, and inventory turnover. Use data insights to drive improvements.Capacity Planning:

Forecast production and warehouse capacity to meet demand effectively.SOP Management:

Review, update, and train teams on standard operating procedures to ensure alignment and scalability.Performance Tracking:

Monitor KPIs, identify improvement areas, and implement corrective actions as needed.Vendor Monitoring:

Oversee vendor TAT to ensure timely deliveries, supporting the merchandising team.Risk Management:

Identify potential risks and develop contingency plans to mitigate issues.

Qualifications & Skills:Experience:

1-3 years in operations, supply chain, or process improvement roles (preferably in e-commerce or retail).Education:

Bachelor’s degree in business, supply chain management, operations, or a related field.Problem-Solving:

Strong analytical and troubleshooting skills to overcome roadblocks.Process Orientation:

Proven ability to document, refine, and optimize operational workflows.Data Proficiency:

Expertise in Excel, Google Sheets, and data-driven decision-making.Collaboration:

Strong interpersonal skills for cross-functional teamwork.Time Management:

Ability to prioritize tasks effectively in a fast-paced environment.

Why Join Nap Chief?Be part of a brand making a meaningful impact on families and kids. This role offers the opportunity to contribute to a fast-growing company, streamline operations, and scale efficiently. You’ll also enjoy exciting growth prospects in a dynamic, ever-evolving environment.

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