Client Relationship Executive

3 weeks ago

Banjara Hills, India Zero Gravity Photography Full time

Client Relationship Executive

Job Overview:

We are seeking a dedicated Client Relationship Executive to oversee and manage the post-production process for our wedding photography clients. This role focuses on ensuring client satisfaction, timely delivery, and smooth communication between clients and our post-production team.

Key Responsibilities :

  • Address client concerns, feedback, and requests in a professional and timely manner Though Email and WhatsApp's.
  • Coordinate with the post-production team to ensure quality and consistency in the final product.
  • Maintain strong relationships with clients to encourage referrals and repeat business.
  • Provide updates to clients on the progress of their wedding photo editing and album creation.
  • Ensure client satisfaction by managing expectations and delivering high-quality results.

Qualifications:

  • Strong communication and interpersonal skills.
  • 0-6 Months Experience in client relationship management, preferably in the creative or photography industry.
  • Ability to manage multiple projects and meet deadlines.
  • A keen eye for detail and an understanding of the wedding photography post-production process.
  • Problem-solving skills and a client-focused mindset.

Job Type: Full-time

Pay: ₹8, ₹12,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • MS Excel: 1 year (Required)
  • Google Sheet: 1 year (Required)

Language:

  • English (Preferred)
  • Telugu (Preferred)
  • Hindi (Preferred)

Work Location: In person

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