Client Service Executive

1 month ago


Thiruvananthapuram, India City Legal Solicitors Full time
At City Legal, we excel in delivering innovative legal solutions to our clients, mainly UK-based businesses. Our rich legacy combined with a forward-thinking approach makes us a trusted partner for clients across various industries.

Position Overview:

We are on the lookout for a passionate Client Service Executive to join our dynamic team. This individual will play a crucial role in driving our sales activities and enhancing client engagement. If you have a knack for inbound and outbound sales and thrive on providing stellar phone consultations and live product demos, this role is for you.

Key Responsibilities:

- Drive inbound and outbound sales activities, including responding to client inquiries and generating new business leads.- Conduct phone consultations to understand client needs and present City Legal's solutions.- Provide compelling live product demos to potential clients, showcasing our legal expertise.- Collaborate with the marketing team to align sales strategies with brand messaging and campaigns.- Identify opportunities to upsell and cross-sell services to existing clients.- Maintain a detailed record of interactions with clients and prospects in the CRM system.- Achieve and exceed sales targets through strategic planning and effective execution.- Provide regular reports on sales metrics and suggest improvements to enhance performance.- Stay updated on industry trends and competitor activities to identify potential opportunities.

Qualifications:

- Telesales Experience- Proven experience in sales roles, preferably within the professional services sector.- Exceptional verbal and written communication skills, with a talent for building relationships.- Strong presentation skills, with the ability to deliver engaging product demos.- Results-driven with a passion for exceeding sales targets.- Proficiency in CRM software and Microsoft Office Suite.- Adaptable to a fast-paced environment with excellent problem-solving skills.

Why Join Us:

- Be part of an innovative law firm making waves in the UK market.- Work in a supportive and collaborative environment that values your contributions.- Competitive salary and benefits package, including bonuses and career growth opportunities.- A chance to make a significant impact on our sales strategy and contribute to our success.

Job Type: Full Time, Office-based, UK time

Work Location: Pattom, Trivandrum, Kerala, India

Start Date: Immediate

City Legal is an equal-opportunity employer and values diversity. We appreciate all applicants, but only those selected for an interview will be contacted. The job posting may close early if we receive enough applications.

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