Growth Enablement – Growth Operations

2 weeks ago

gurugram, India Genpact Full time

Description - External With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Come, transform with us.

Inviting applications for the role of Growth Enablement Senior Manager – Growth Operations

The Growth Enablement Manager is a Mid-office & face of Growth Operations for Sales & Marketing teams. This team acts as the Trusted Advisors and Growth Catalysts to the frontline. This role exists to help frontline improve their time in front of the clients and to make that time impactful. The role acts as a single point of contact for frontlines to leverage all of Growth Operations capabilities namely Growth Intelligence Unit (GIU), Bid Pro, Business Transformation & Automation, Reporting and Analytics, Client Success, Change Management & Inside Sales The role collaborates extensively with various departments of the organization thereby driving the overall sales efficiency to -


• Partnering with sales to drive Common Minimum Practices of Sales

• Target Planning in partnership with Finance

• Support the Vertical Priorities with creation and execution in the business

• Driving Inflows & Booking through effective implementation of Sales Pillars - like ACM, Renewals, Partnerships & Alliances, TS Retail, SD team, PE etc.

• Enable the Vertical Growth teams (TS, Strategic deal, Growth leader) in improving Business and its health in the vertical Responsibilities

• Growth Enablement Manager for Front Lines by: o Partnering with sales to drive Common Minimum Practices of Sales

▪ GTM Planning & Execution for target portfolios

▪ Pipeline Management – Driving Pipeline Hygiene, Ensuring Deal Management, Tracking Pipeline health Metrics, conducting performance management and analytics to come up with relevant insights for Sales and business Leaders

▪ Forecasting: Driving accurate booking forecast and aim for making the target

▪ Business Reviews (Bookings reviews, QBRs, other business critical reviews)

▪ Deal Qualification: Drive the deal qualification form and forum per the vertical strategy o Target Planning in partnership with Finance

▪ Driving the annual activity in close alliance with finance for the frontlines o Driving GTM Strategy & Execution in partnership with Sales

▪ Account Prioritization & White Space Mapping

▪ Account Plan/Strategy

• Service Line/Buying Center Prioritization

• Account ideation to finalize target execs & outreach approach (warm, cold, leverage acquisitions, partners, PE team, Genie etc)

• 30-60-90 plan

▪ Client nurturing strategy with the help of Marketing, IS etc

▪ POV Creation - Outreach Note Creation/customization

▪ Governing, implementing the engagement calendar/30-60-90 plan (following up with Sales to get action implemented)

• Driving Inflows & Booking through effective implementation of Sales Pillars - like ACM, Renewals, Partnerships & Alliances, TS Retail, SD team, PE etc. o Playing a key role in embedding & leveraging sales pillars effectively

• Be the strategic partner and help in identifying new growth areas by demonstrating and coordinating with the entire ecosystem Growth Enablement Manager to Genpact by:

• Identifying business critical ambiguous problems & take actions to solve them. Synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative methods ex : Hunting in Genpact, Archetype re-modelling, New Age Selling enablement, Regular Deals GTM Strategy etc.

• Driving critical Strategic Initiatives for Genpact with the objective of improving existing sales effectiveness parting with various teams across Genpact


Qualifications we seek in you Minimum qualifications


• MBA or equivalent from premium institute

• Should have experience in Sales/Sales Operations/Sales Management processes/Pre-sales

• Exposure working with IT domain/IT/BPO companies

• Must have excellent communication skills (both written & verbal)

• Shown experience in Sales, Sales Strategy & Planning, Consulting, Advisory

• Ability to break down and solve problems through quantitative thinking and analysis

• Comfort with ambiguous, ever-changing situations

• Ability to communicate effectively, both verbally and in written English

• Must be able to work independently and collaborate efficiently across functions

• Ability to work in a multicultural, multi geography environment

• Experience working with Senior Leaders & excellent stakeholder management skills

• Excellent MS office skills - Excel, PPT, Word


• Location: Delhi-NCR/Bangalore Preferred qualifications


▪ Understanding of sales tools like SFDC, Power BI or equivalent

▪ Domain Led expertise in any of the Industry Verticals around IT Sales

▪ Ability to drive business priorities pervasively in all sales teams and geographies



Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube

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