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Pre-sales Solution Center Engineer

2 months ago

bangalore, India Zinier Full time

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.

At Zinier, we are on a mission to enable these 2.7 B Deskless Workers to achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.

First global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we're looking for

Zinier is growing, which is driving a need for a central technical function that will provide specific services to the global Zinier pre-sales team (technical sales). This function will be provided by a small offshore team situated closely with the Technical Delivery team in Bangalore, India. This crucial role will provide the global pre-sales team with the demonstration and presentation collateral required to provide an impactful and differentiated experience to each potential future customer.

The successful candidate will be joining a new and exciting team. You should have experience working in a fast paced and demanding environment. Have a background in software development, a creative and inquisitive mind, and an eye for detail.

What the role offers

Understand the capabilities and value benefits of the Zinier solution and use this information to:

  • Understand and translate customer needs into implementable business solutions to enable long-term success and business integration.
  • Provide basic project management for incoming customer requests for information (RFx) and direct each question to appropriately knowledgeable team members
  • Collect boilerplate content to be used in future bids in a format that encourages re-use
  • Provide high quality slides that explain technical concepts in line with capabilities of the Zinier platform
  • Build industry and customer specific demos based on sales team requirements, using the Zinier no/low code configuration toolset
  • Support and collaborate with the Zinier Sales and Business Development teams to present our solution in a comprehensive and compelling way to win business.
  • Present regularly to the potential customer and Zinier stakeholders on the status of the deal pursuits that are being supported
  • Understand the Zinier product and platform in order to influence product development plans and schedules based on customer feedback
  • Get exposed to the latest technology constructs such as low code, platform solutions and AI in field service.

What you'll bring

  • At least 3 years experience in modern software development, or a degree in a suitable IT subject
  • Experience of similar technical pre-sales roles in another company
  • A curious mind, always learning
  • An open and collaborative working style
  • Organized and structured when creating content
  • A high level of energy and enthusiasm when managing each task
  • Ambition to move upwards in the company
  • A exceptional candidate will also have:
  • An understanding of field service companies and the industries that they cover
  • Experience of working in other software startups

What you can expect from Zinier

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We're building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that's paid parental leave, paid holidays (extra quarterly paid time off), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Zinier to support you.

Zinier's Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.