Customer Service Coordinator
15 hours ago
Description Responsible for interfacing with customers, logistics, manufacturing, and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions.Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, contract issues/administration or lease administration.Would be responsible for booking orders, managing web billing process, upselling or cross-selling products and/or processing quotes, and managing other sub-processes.Resolves problems by applying established policies, procedures, and tactics, takes the lead and holds people accountable where required, and can drive discussion for building solutions.Technical Skills : Proficiency in using ERP Systems, such as SAP CRM/ ECC, to manage and process orders/Quotes and bookings effectively. Proficiency and knowledge of web billing portals and end to end processing of web billing requests. Communication Skills : Excellent written and verbal communication to ensure clear and timely responses to customers and team members. Ability to articulate complex information in a simple and understandable manner. Respond to customer inquiries regarding billing issues, payment status, and account discrepancies via email, phone, and chat. Problem-Solving Abilities : Strong critical thinking and problem-solving skills to handle unexpected issues and find efficient solutions. Ability to analyze data and make informed decisions to improve the overall process. Attention to Detail : High level of accuracy and attention to detail to avoid errors in order processing and booking. Meticulous in following procedures and ensuring all necessary information is captured and processed correctly. Time Management : Strong time management skills to handle multiple orders and bookings simultaneously without compromising on quality Ability to prioritize tasks and meet deadlines efficiently. Adaptability and Learning Agility : Willingness to learn and adapt to new systems and processes as they evolve. Continuous improvement mindset to stay updated with industry trends and best practices. Team Collaboration : Ability to work well within a team, collaborating with colleagues to achieve common goals. Open to feedback and willing to contribute to team discussions and problem-solving sessions. Having great interpersonal skills Qualifications Requires higher education or specialized training/certification, or equivalent combination of education and experience.Typically at least 3-6 years of relevant experience for entry to this level. Additional Details This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: NoShift: EveningDuration: No End DateJob Function: Customer Service
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Service Coordinator
2 days ago
Manesar, India lightyear hr Full timePosition-Service coordinator LOCATION-Manesar sector-6, HARYANA A service coordinator is responsible for overseeing and managing various aspects of a project to ensure it runs smoothly and meets its objectives. Quality Control,Supports,Monitoring and Reporting and documentation etc, they coordinate with different teams to ensure tasks are completed on...
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Customer Service
2 days ago
Manesar, India MOVISH CONSULTANTS PRIVATE LIMITED Full timeIt's customer service for a chain of hotels, so we need from hotel management background. Very Good Communication Skills Job Location - Phase 5 Gurgaon Walkin Interview on Saturday 11 to 4 Pm **Salary**: Up to ₹18,932.23 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Food provided - Health insurance -...
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Customer Service Admin
15 hours ago
Manesar, India Agilent Full timeDescription Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world...
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Customer Service Operations
15 hours ago
Manesar, India Agilent Full timeDescription We are seeking a dynamic and experienced Process Excellence Lead to join our team. This individual will be responsible for driving end-to-end process improvement initiatives, ensuring audit readiness, and leading innovation projects across AFO commercial operations. The role requires a strong background in cross-functional collaboration,...
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Customer Service Collections
15 hours ago
Manesar, India Agilent Full timeDescription This is a collections role and the ideal person should have minimum 2+ years’ experience in collections. This person will be part of India credit & collections organization. Ideal candidate must have handled a large collections portfolio with customer spread of more than 300 active customers. Major Responsibilities include but not limited to...
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Aftersales Coordinator
2 weeks ago
Manesar, India Symbiosis e-Serve Pvt Ltd Full time**Primary Responsibilities: - ** - Quotation submission to customer - Follow up for PO from customer - PI submission to advance customers - PO amendment on case to case basis - Advance payment collection from customer - Update ETD to customer - Way bill arrangement from customer - Sharing dispatch details with customer - Follow up for closure of open parts...
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Sales Coordinator
6 days ago
Manesar, India HYTEK GRANT INSTRUMENTS Full timeWe are seeking a detail-oriented **Female Sales Coordinator** to support the sales team by managing orders, handling customer inquiries, and ensuring smooth coordination between departments. **Key Responsibilities**: - Assist the sales team with managing leads, customer accounts, and preparing sales materials. - Respond to customer inquiries and resolve...
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Customer Service Admin
8 hours ago
Manesar, Gurugram, Haryana, India Agilent Technologies Inc. Full timeResponsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end...
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Marketing Coordinator
4 days ago
Manesar, India Shri Ram Placement Services Full time**Requirement For Marketing Coordinator in Manesar** **Company: Cutting Tools Manufacture ( MNC Company )** **Location: Manesar** **Experience: 4yrs** **Working: 5Days (Cab Facility Available For Gurgaon Location )** **Sly - Current Sly Hike 15% 20 %** **Job Profile**: **creation, billing, stock management.** **Roles and responsibilities**: **1....
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Purchase Coordinator
4 days ago
Manesar, India Alankrita enterprises Full timePurchase of Childparts and components -Create and Maintain the Price List of all purchased and procured Products and components -Maintain the Price List of Selling Items. -Maintain the Vendor List - Master List of of All Suppliers -Maintain the Master List of All Lighting Parts -Make timely customer Order Entry in Flow Management Tool. -Generate requirements...
