Customer Care Executive
3 days ago
**Customer Care Executive**
**Responsibilities**:
Provide accurate information about products, services, and company policies.
Resolve customer complaints and issues efficiently to ensure satisfaction.
Maintain records of customer interactions, feedback, and transactions.
Coordinate with internal departments to ensure timely resolution of customer concerns.
Follow communication procedures, guidelines, and policies.
Achieve performance targets such as response time, call quality, and customer satisfaction.
**Key Skills**:
Excellent communication (verbal and written)
Strong problem-solving ability
Good listening and interpersonal skills
Basic computer knowledge (MS Office, CRM tools)
Patience and a customer-focused attitude
**Qualification**:
Minimum 12th pass or graduate in any stream
**Experience**:
0-3 years in customer service or call center (freshers can apply)
**Job Types**: Part-time, Fresher
Pay: ₹8,000.00 - ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
Work Location: In person
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