Director - technology (personalization)
2 days ago
Job Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This Role- Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.- Own end-to-end personalization charter: engineering, data science, MLOps, and experimentation.- Collaborate with Context OS, Myra, and Experience Hub under the “One Brain, Many Adapters” vision.What You’ll Own- Strategy & Roadmap: Drive 12–18 months personalization roadmap aligned to KPIs (growth, conversion, retention, experience).- Platforms, Not Projects: Build reusable ranking/reco/decisioning platforms (feature/embedding store, real-time signals, policy/constraints, evaluation).- ML in Production: Lead model lifecycle (user modeling, content understanding, candidate generation, re-ranking, optimization, bandits/RL) with clear SLOs.- Experimentation & Causality: Scale A/B and bandit experimentation; ensure robust guardrails and uplift measurement.- Privacy-First Personalization: Embed consent, PII handling, and privacy-by-design in data contracts; ensure regulatory compliance.- Agentic & Real-Time Experiences: Integrate with Context OS and Myra for explainable, grounded, actionable recommendations across channels.- People & Org: Lead a 25–40 members team across Backend/Platform engineers, MLEs, DS/Applied Scientists, and Program; hire, coach, and build succession.- Partnering & Influence: Collaborate with Product, Design, Marketing, Supply, Finance, and Legal; manage vendors/partners.- Observability & Evals: Establish evaluation frameworks and operational excellence (SRE, On-call, RCA).- Cost & Reliability: Own budgets, infra choices, and efficiency (GPU/CPU mix, caching, quantization, distillation).What You’ve Done- 15+ years in consumer tech/platforms with 7+ years leading cross-functional Eng + DS/MLE teams.- Delivered production ML (recommendations/ranking/search/ads/feeds) for millions of users with measurable uplift and strong SLOs.- Built/owned feature & embedding stores, online feature serving, streaming pipelines, and A/B platforms.- Deep hands-on expertise in large-scale backend (Java/Scala/Go) or applied ML (Python, Py Torch/Tensor Flow) with architectural leadership.- Experience with real-time systems (Kafka/Pub Sub, Flink/Spark Streaming), datastores (Redis, Cassandra/Dynamo DB, Elasticsearch), MLOps (MLflow/Kube/Triton/Ray), and cloud (AWS/Azure/GCP).- Proven implementation of privacy-by-design, data contracts, and governance in production pipelines.- Strong product sense and storytelling; ability to align executives and mentor senior ICs and managers.Nice to Have- Experience with multi-objective optimization, constrained ranking, or contextual bandits/RL.- Familiarity with knowledge graphs/ontologies, retrieval/RAG, agentic workflows, Lang Graph/Lang Chain, and LLM/agent evaluation frameworks.- Experience in Indian consumer internet scale, marketplaces, or travel.
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Director - Technology (Personalization)
2 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This RoleReimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.Own end-to-end personalization charter: engineering, data science, MLOps, and...
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Director - Technology (Personalization)
2 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This RoleReimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.Own end-to-end personalization charter: engineering, data science, MLOps, and...
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Director - Technology (Personalization)
3 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This RoleReimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.Own end-to-end personalization charter: engineering, data science, MLOps, and...
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Director - Technology (Personalization)
3 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This RoleReimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.Own end-to-end personalization charter: engineering, data science, MLOps, and...
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Director - Technology (Personalization)
2 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization) Location: Bengaluru Experience: 15+ Years Function: Data Platform & Personalization Why This Role Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities. Own end-to-end personalization charter: engineering, data science, MLOps, and...
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Director - Technology (Personalization)
1 week ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization) Location: Bengaluru Experience: 15+ Years Function: Data Platform & Personalization Why This Role Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities. Own end-to-end personalization charter: engineering, data science, MLOps, and...
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Director - Technology (Personalization)
3 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This Role- Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.- Own end-to-end personalization charter: engineering, data science, MLOps, and...
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Director - technology (personalization)
2 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This Role- Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.- Own end-to-end personalization charter: engineering, data science, MLOps, and...
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Director - Technology (Personalization)
4 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Description Job Title: Director Technology Development (Personalization) Location: Bengaluru Experience: 15+ Years Function: Data Platform & Personalization Why This Role - Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities. - Own end-to-end personalization charter: engineering, data science,...
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▷ Apply Now! Director
3 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization) Location: Bengaluru Experience: 15+ Years Function: Data Platform & Personalization Why This Role - Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities. - Own end-to-end personalization charter: engineering, data science, MLOps, and...
