Director - Technology (Personalization)
2 weeks ago
Job Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This RoleReimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.Own end-to-end personalization charter: engineering, data science, MLOps, and experimentation.Collaborate with ContextOS, Myra, and Experience Hub under the “One Brain, Many Adapters” vision.What You’ll OwnStrategy & Roadmap: Drive 12–18 months personalization roadmap aligned to KPIs (growth, conversion, retention, experience).Platforms, Not Projects: Build reusable ranking/reco/decisioning platforms (feature/embedding store, real-time signals, policy/constraints, evaluation).ML in Production: Lead model lifecycle (user modeling, content understanding, candidate generation, re-ranking, optimization, bandits/RL) with clear SLOs.Experimentation & Causality: Scale A/B and bandit experimentation; ensure robust guardrails and uplift measurement.Privacy-First Personalization: Embed consent, PII handling, and privacy-by-design in data contracts; ensure regulatory compliance.Agentic & Real-Time Experiences: Integrate with ContextOS and Myra for explainable, grounded, actionable recommendations across channels.People & Org: Lead a 25–40 members team across Backend/Platform engineers, MLEs, DS/Applied Scientists, and Program; hire, coach, and build succession.Partnering & Influence: Collaborate with Product, Design, Marketing, Supply, Finance, and Legal; manage vendors/partners.Observability & Evals: Establish evaluation frameworks and operational excellence (SRE, On-call, RCA).Cost & Reliability: Own budgets, infra choices, and efficiency (GPU/CPU mix, caching, quantization, distillation).What You’ve Done15+ years in consumer tech/platforms with 7+ years leading cross-functional Eng + DS/MLE teams.Delivered production ML (recommendations/ranking/search/ads/feeds) for millions of users with measurable uplift and strong SLOs.Built/owned feature & embedding stores, online feature serving, streaming pipelines, and A/B platforms.Deep hands-on expertise in large-scale backend (Java/Scala/Go) or applied ML (Python, PyTorch/TensorFlow) with architectural leadership.Experience with real-time systems (Kafka/PubSub, Flink/Spark Streaming), datastores (Redis, Cassandra/DynamoDB, Elasticsearch), MLOps (MLflow/Kube/Triton/Ray), and cloud (AWS/Azure/GCP).Proven implementation of privacy-by-design, data contracts, and governance in production pipelines.Strong product sense and storytelling; ability to align executives and mentor senior ICs and managers.Nice to HaveExperience with multi-objective optimization, constrained ranking, or contextual bandits/RL.Familiarity with knowledge graphs/ontologies, retrieval/RAG, agentic workflows, LangGraph/LangChain, and LLM/agent evaluation frameworks.Experience in Indian consumer internet scale, marketplaces, or travel.
-
Director - Technology (Personalization)
2 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This RoleReimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.Own end-to-end personalization charter: engineering, data science, MLOps, and...
-
Director - Technology (Personalization)
2 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This RoleReimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.Own end-to-end personalization charter: engineering, data science, MLOps, and...
-
Director - Technology (Personalization)
3 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This RoleReimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.Own end-to-end personalization charter: engineering, data science, MLOps, and...
-
Director - Technology (Personalization)
2 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This RoleReimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.Own end-to-end personalization charter: engineering, data science, MLOps, and...
-
Director - Technology (Personalization)
2 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization) Location: Bengaluru Experience: 15+ Years Function: Data Platform & Personalization Why This Role Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities. Own end-to-end personalization charter: engineering, data science, MLOps, and...
-
Director - Technology (Personalization)
1 week ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization) Location: Bengaluru Experience: 15+ Years Function: Data Platform & Personalization Why This Role Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities. Own end-to-end personalization charter: engineering, data science, MLOps, and...
-
Director - technology (personalization)
2 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization)Location: BengaluruExperience: 15+ YearsFunction: Data Platform & PersonalizationWhy This Role- Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.- Own end-to-end personalization charter: engineering, data science, MLOps, and...
-
Director - Technology (Personalization)
4 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Description Job Title: Director Technology Development (Personalization) Location: Bengaluru Experience: 15+ Years Function: Data Platform & Personalization Why This Role - Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities. - Own end-to-end personalization charter: engineering, data science,...
-
Personal Secretary To Director
2 weeks ago
Bengaluru, Karnataka, India Gopalan Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per yearPersonal Secretary for Director - Job DescriptionPosition Overview: The Personal Secretary for Director is a crucial role that involves providing comprehensive administrative and secretarial support to the Director of an organization. This role requires exceptional organizational skills, attention to detail, discretion, and the ability to handle a wide range...
-
▷ Apply Now! Director
3 weeks ago
Bengaluru, India MakeMyTrip Full timeJob Title: Director — Technology Development (Personalization) Location: Bengaluru Experience: 15+ Years Function: Data Platform & Personalization Why This Role - Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities. - Own end-to-end personalization charter: engineering, data science, MLOps, and...
