Head of Operations, IT services

4 weeks ago


mumbai, India Michael Page Full time
The candidate gets to build, lead teams and manage the entire fulfilment Opportunity to bring in new digital adoption ideas using latest tech in hand.

About Our Client

The client is a mid size but one of the fastest growing IT services organisation in the country.
It has extensive reach and presence in the International waters and is aiming to build a strong presence there as well
It has been there in the business for a while and works with a large numbers of organisations across most of the domains in the industry

Job Description

Fulfilment of Projects and services - Fixed, T&M, managed services, ensuring pipelines to be fulfilled.
Lead + manage deliveries across multiple projects, technology and from a business standpoint as well.
Streamlining BAU - Meet internal and external stakeholders, carve out roadmap, understand what needs to be done in the next 6 - 12 months
Hiring, development and management of team, resources, margins, and bench cost optimization.
Must have been in a CXO, Senior leadership role for at least 8 - 10 years. Ability to work with leadership team - CFO, CMO, Founders to drive the entire setup.
Would involve travel as per the need.

The Successful Applicant

A successful candidate must have extensive experience in the IT services and consulting domain where he / she must have seen that journey of a delivery head, Project manager etc and understands what it takes in terms of resources to build products and services that the client requires
Must have had strong exposure of working with cross functional teams as well - including marketing, Finance, operations, Hr etc
Has handled large team sizes before that could be in the range of 1000+ at the bare minimum


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