
General Manager
2 weeks ago
We are looking for a self-motivated and results-driven General Manager
Operations to direct and manage Redma Ideas operations across all verticals:
Graphic Design, Branding, Display & POSM Fabrication, Pan-India Execution,
and Corporate Gifting & Packaging.
The General Manager will be the second leader after the Founder & MD and will
ensure that Redma runs smoothly, profitably, and with excellence across every
department.
Duties & Responsibilities
• Allocating budget resources across projects (design, fabrication, gifting,
Packaging, execution).
• Formulating policies and SOPs for project management, warehousing,
procurement, client servicing, and HR.
• Coordinating business operations across Creative, Client Servicing,
Production/Fabrication, and Gifting teams.
• Monitoring and motivating staff at all levels, ensuring accountability and
adherence to timelines.
• Managing operational costs and implementing cost control without
compromising quality.
• Ensuring outstanding client servicing for major accounts (HUL, Reliance,
Lakm, Kotak, Ferrero Rocher, Lotus, etc.).
• Improving administrative processes (attendance, reporting, vendor
payments, warehouse management).
• Engaging with vendors & partners for fabrication, packaging, and
corporate gifting procurement.
• Hiring, onboarding, and training employees, ensuring culture alignment.
• Identifying business opportunities within existing clients (upselling
services) and new verticals.
• Monitoring financial activities in coordination with Accounts & Finance.
• Supporting founder in growth strategies (scaling annual turnover).
Entrepreneurial Spirit
Your entrepreneurial mindset and operational vision will assist Redma Ideas in:
• Maintaining strong client relationships.
• Generating new business opportunities.
• Increasing staff productivity.
• Ensuring high-quality service delivery across India.
• Driving efficiency and sustainability.
• Meeting business growth objectives in both core advertising services and corporate
gifting packaging verticals.
General Manager Responsibilities (Expanded for Redma)
• Overseeing daily business operations across design, client servicing,
production, gifting, and accounts.
• Developing and implementing growth strategies aligned with Redmas
expansion goals.
• Training team leads & mid-level managers for stronger leadership depth.
• Creating and managing budgets per project (POSM, branding campaigns,
packaging).
• Driving revenue improvement through efficiency, upselling, and timely
execution.
• Managing hiring pipelines for creative, fabrication, and gifting divisions.
• Evaluating performance and productivity of teams via KPIs (timely delivery,
cost efficiency, client satisfaction).
• Analyzing accounting & financial data with the Accounts Manager/CFO.
• Researching and identifying new markets (corporate gifting expansions, digital
campaigns).
• Generating weekly/monthly MIS reports and giving presentations to the
Founder & Partner.
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