Technical Customer Support Lead

4 weeks ago

Chennai, India Canvendor Full time
#Urgent_Opening_for Canvendor
#Hiring: Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 Days
Job Title : Technical Customer Support Lead
Years of Experience: 5+ Years
Location : Chennai
Work Mode: Based out of Chennai , with the ability to commute into the office 2-3 days per week (hybrid working arrangement)
Domain: Automotive, Mobility and Vehicle insights
About Job
Responsibilities:
• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer support processes and outcomes
• Excellent written and verbal communication skills, with the ability to convey technical concepts clearly and professionally
• Highly organized and able to manage multiple priorities in a fast-paced, dynamic environment
• Strong analytical skills with intermediate to advanced proficiency in Excel; experienced in working with large data sets to identify trends and resolve complex issues
• Skilled at identifying root causes and structuring logical, data-backed recommendations for operational improvements
• Detail-oriented with a commitment to accuracy, quality, and data security
• Comfortable working cross-functionally and across time zones, with partial overlap with US business hours
• Intermediate understanding of technical systems, APIs, and SQL
• Experience working with support ticketing systems such as Jira Service Desk; reporting and project configuration experience is a plus
• Familiarity with customer invoicing, billing, or finance operations in a SaaS or B2B environment is preferred
• 5 to 7 years of experience in SaaS technical support, customer operations, or similar project focused roles.
If interested kindly share your updated CV to

  • Technical Customer support Lead

    2 weeks ago

    Chennai, India Canvendor Full time

    #Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai |Location: ChennaiExperience: 5+ YearsNotice period: Immediate to 1 WeekSkills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer support processes and outcomes• Excellent...

  • Technical Customer support Lead

    6 days ago

    Chennai, India Canvendor Full time

    #Urgent_Opening_for Canvendor#Hiring: Technical Customer Support Lead (5+Years Experience) | Chennai |Location: ChennaiExperience: 5+ YearsNotice period: Immediate to 1 WeekSkills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA#Key_Requirements:• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer...

  • Technical Customer support Lead

    2 weeks ago

    Chennai, India Canvendor Full time

    #Urgent_Opening_for Canvendor #Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai | Location: Chennai Experience: 5+ Years Notice period: Immediate to 1 Week Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA #Key_Requirements : • Self-motivated and proactive, with a strong sense of ownership and a passion for improving...

  • Technical Customer support Lead

    2 weeks ago

    Chennai, India Canvendor Full time

    #Urgent_Opening_for Canvendor#Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai |Location: ChennaiExperience: 5+ YearsNotice period: Immediate to 1 WeekSkills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA#Key_Requirements :• Self-motivated and proactive, with a strong sense of ownership and a passion for improving...

  • Technical Customer support Lead

    2 weeks ago

    Chennai, India Canvendor Full time

    #Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai | Location: Chennai Experience: 5+ Years Notice period: Immediate to 1 Week Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA • Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer support processes and outcomes •...

  • Technical Customer support Lead

    2 weeks ago

    Chennai, India Canvendor Full time

    #Urgent_Opening_for Canvendor#Hiring: Technical Customer Support Lead (5+Years Experience) | Chennai |Location: ChennaiExperience: 5+ YearsNotice period: Immediate to 1 WeekSkills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA#Key_Requirements:• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer...

  • Technical Customer support Lead

    15 hours ago

    Chennai, India Canvendor Full time

    #Urgent_Opening_for Canvendor #Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai | Location: Chennai Experience: 5+ Years Notice period: Immediate to 1 Week Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA #Key_Requirements : • Self-motivated and proactive, with a strong sense of ownership and a passion for improving...

  • Technical customer support lead

    2 weeks ago

    Chennai, India Canvendor Full time

    #Urgent_Opening_for Canvendor#Hiring : Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 DaysJob Title : Technical Customer Support LeadYears of Experience: 5+ YearsLocation : ChennaiWork Mode: Based out of Chennai , with the ability to commute into the office 2-3 days per week (hybrid working arrangement)Domain:...

  • Technical Customer Support Lead

    2 weeks ago

    Chennai, India Canvendor Full time

    : Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 DaysJob Title : Technical Customer Support LeadYears of Experience: 5+ YearsLocation : ChennaiWork Mode: Based out of Chennai , with the ability to commute into the office 2-3 days per week (hybrid working arrangement)Domain: Automotive, Mobility and Vehicle...

  • Technical customer support lead

    2 weeks ago

    Chennai, India Canvendor Full time

    #Urgent_Opening_for Canvendor#Hiring : Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 DaysJob Title : Technical Customer Support LeadYears of Experience: 5+ YearsLocation : ChennaiWork Mode: Based out of Chennai , with the ability to commute into the office 2-3 days per week (hybrid working arrangement)Domain:...