Technical Customer Support Lead

3 weeks ago

Chennai, Tamil Nadu, India Canvendor Full time

#Urgent_Opening_for Canvendor

#Hiring: Technical Customer Support Lead (5+Years Experience) | Chennai |

Location: Chennai

Experience: 5+ Years

Notice period: Immediate to 1 Week

Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA

#Key_Requirements:


• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer support processes and outcomes


• Excellent written and verbal communication skills, with the ability to convey technical concepts clearly and professionally


• Highly organized and able to manage multiple priorities in a fast-paced, dynamic environment


• Strong analytical skills with intermediate to advanced proficiency in Excel; experienced in working with large data sets to identify trends and resolve complex issues


• Skilled at identifying root causes and structuring logical, data-backed recommendations for operational improvements


• Detail-oriented with a commitment to accuracy, quality, and data security


• Comfortable working cross-functionally and across time zones, with partial overlap with US business hours


• Intermediate understanding of technical systems, APIs, and SQL


• Experience working with support ticketing systems such as Jira Service Desk; reporting and project configuration experience is a plus


• Familiarity with customer invoicing, billing, or finance operations in a SaaS or B2B environment is preferred


• 5 to 7 years of experience in SaaS technical support, customer operations, or similar project focused roles

If interested kindly share your updated CV to manojp@canvendor.com

Please reach out to me in WhatsApp for more details: +91 95855 56448

  • Technical Customer Support Lead

    3 weeks ago

    Chennai, Tamil Nadu, India Canvendor Full time

    #Urgent_Opening_for Canvendor#Hiring: Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 DaysJob Title : Technical Customer Support LeadYears of Experience: 5+ YearsLocation : ChennaiWork Mode: Based out of Chennai , with the ability to commute into the office 2-3 days per week (hybrid working arrangement)Domain:...

  • Technical Customer Support Lead

    3 weeks ago

    Chennai, Tamil Nadu, India Canvendor Full time

    #Urgent_Opening_for Canvendor #Hiring : Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 Days Job Title : Technical Customer Support Lead Years of Experience: 5+ Years Location : Chennai Work Mode: Based out of Chennai , with the ability to commute into the office 2-3 days per week (hybrid working arrangement)...

  • Technical Customer Support Lead

    3 weeks ago

    Chennai, Tamil Nadu, India Canvendor Full time

    #Urgent_Opening_for Canvendor#Hiring: Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 DaysJob Title : Technical Customer Support LeadYears of Experience: 5+ YearsLocation : ChennaiWork Mode: Based out of Chennai , with the ability to commute into the office 2-3 days per week (hybrid working arrangement)Domain:...

  • Technical customer support lead

    3 weeks ago

    Chennai, Tamil Nadu, India Canvendor Full time

    #Urgent_Opening_for Canvendor#Hiring: Technical Customer Support Lead (5+Years Experience) | Chennai |Location: ChennaiExperience: 5+ YearsNotice period: Immediate to 1 WeekSkills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA#Key_Requirements:• Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer...

  • Customer Technical Support

    7 days ago

    Chennai, Tamil Nadu, India Shivmaan Consultancy Full time ₹ 18,000 - ₹ 25,000 per year

    .Role DescriptionThis is a full-time on-site role located in Chennai for a Customer Technical Support specialist. The primary responsibilities include providing technical support, troubleshooting issues, ensuring customer satisfaction, and offering customer support. The specialist will analyze customer problems, offer appropriate solutions, and maintain...

  • Customer Support Lead

    2 days ago

    Chennai, Tamil Nadu, India Prudent AI Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: Customer Support Lead| Prudent AI | HybridAtPrudent AI, we're transforming lending with our AI-driven Income Intelligence Platform. We're looking for aCustomer Support Leadwith 4–6 years of experience (1+ in leading a team)to take charge of support ops and deliver exceptional experiences to ourUS enterprise customers.Preliminary Questions...

  • Team Lead, Technical Support

    2 days ago

    Chennai, Tamil Nadu, India Sectigo Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionWe are looking for a Team Lead, Technical Support to join our growing global team at Sectigo.The Team Lead, Technical Support plays a critical leadership role in managing day-to-day technical support operations, guiding a team of engineers to deliver exceptional customer service and rapid issue resolution. This role bridges the gap between...

  • Customer support

    3 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,000 - ₹ 1,32,000 per year

    Job Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...

  • D365 Finance

    2 days ago

    Chennai, Tamil Nadu, India Customer Analytics, LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCustomer Analytics has been providing customized software solutions to meet and solve business problems for over 20 years. We specialize in bridging the gap between vision and reality through excellence in execution. We deliver high-quality solutions within budget and on time, leveraging our extensive experience in building robust...

  • Customer Support Team Lead

    7 days ago

    Chennai, Tamil Nadu, India EQUATIV Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the teamOur highly dedicated Services team has both the art and the science for delivering customer satisfaction.People in the team share a passion for helping our clients to surpass their digital business goals.They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower...