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Helpdesk Senior Associate
4 days ago
Job Description
Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. - Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Senior Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable working in rotational shift with 24x7 support window
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Helpdesk Associate
1 month ago
Bangalore, India NTT DATA Services Full timeRoles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison...
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Helpdesk Senior Associate
1 month ago
Bengaluru/ Bangalore, India timesjobs Full timeHelpdesk Senior AssociateDate: May 31, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 283126NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior...
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Helpdesk Senior Associate
1 day ago
Bengaluru/ Bangalore, India timesjobs Full timeHelpdesk Senior AssociateDate: Jun 28, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 285367NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior...
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Helpdesk Associate
1 month ago
Bengaluru/ Bangalore, India timesjobs Full timeHelpdesk AssociateDate: May 24, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By...
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Helpdesk Senior Representative
1 month ago
Bengaluru/ Bangalore, India timesjobs Full timeJob Title: Helpdesk Senior RepresentativeDate: May 28, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesRoles and Responsibilities:Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Activities include recognition, research, isolation, resolution &...
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Helpdesk Senior Representative
7 hours ago
Bengaluru/ Bangalore, India timesjobs Full time: Helpdesk Senior RepresentativeDate: Jul 1, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesRoles and Responsibilities:Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Activities include recognition, research, isolation, resolution & follow-up...
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Helpdesk Associate
1 week ago
bangalore, India NTT DATA Services Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we...
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Helpdesk Associate
1 month ago
Bangalore, India NTT DATA Services Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we...
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Helpdesk Senior Associate
1 week ago
Bangalore, India NTT DATA Services Full timeReq ID: 285367 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate to join our team in Bangalore, Karnātaka (IN-KA), India...
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Helpdesk Associate
1 day ago
Bengaluru/ Bangalore, India timesjobs Full timeHelpdesk AssociateDate: Jul 3, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments...
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Associate Manager
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Bengaluru/ Bangalore, India timesjobs Full timeHelpdesk AssociateDate: Jun 28, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 282778NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to...
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Helpdesk Associate
1 day ago
Bengaluru/ Bangalore, India timesjobs Full timeHelpdesk AssociateDate: Jun 28, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesDescription:Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the...
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Helpdesk Associate
4 weeks ago
bangalore, India NTT DATA Full timeJob Description Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational...
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Helpdesk Associate
1 month ago
Bangalore, India NTT DATA Services Full timeReq ID: 281123 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Provides L1...
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Helpdesk Associate
1 week ago
Bangalore, India NTT DATA Services Full timeReq ID: 282778 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Required....
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Helpdesk Associate
4 days ago
bangalore, India NTT DATA Services Full timeReq ID: 282778 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Required. Provides L1...
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Helpdesk Senior Representative
1 month ago
Bangalore, India NTT DATA Services Full timeReq ID: 283126 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative to join our team in Bangalore, Karnātaka (IN-KA), India...
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Helpdesk Senior Representative
3 weeks ago
bangalore, India NTT DATA Services Full timeReq ID: 281114 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). Requirements...