Network Operations Center Manager

3 weeks ago

Gurugram, India ixceed Full time

Role: NOC Manager

Location: Gurgaon

Mode: Hybrid

Type: Contract

Job Description:

  • 12+ years of professional experience in IT Infrastructure Operations and Production Support environments.
  • Proven ability to mentor a team of SME engineers across multiple IT domains for delivering infrastructure services.
  • Extensive experience leading technical transitions, projects, and solutioning, including data center consolidations and large-scale enterprise systems integration.
  • Skilled in IT Strategy, IT Transformation, Cloud Architecture, and cloud migration projects.
  • Collaborates with Service Delivery and Engineering teams to clarify service expectations through diagrams, documentation, and presentations.
  • Effective communicator; experienced in presenting solutions to stakeholders and senior leadership.
  • Manages diverse host environments including web servers, VMware, Hyper-V, Horizon VDI, Citrix, and database servers.
  • Experienced in managing Active Directory, DNS, DFS, DHCP, and Microsoft 365.
  • Strong troubleshooting capabilities for Windows/Linux server performance and health checks.
  • Proficient in SSO, Okta, and Microsoft MFA administration and issue resolution.
  • Skilled in patching/updating Windows OS using SCCM and WSUS.
  • Solid understanding of Data Center architecture, virtualization, storage, LAN/WAN networking, routers, switches, and interfaces.
  • Knowledgeable in Business Continuity Planning (BCP) and Disaster Recovery (DR) solutions.
  • Automation experience using tools like Chef, Puppet, and Ansible.
  • Proficient in managing monitoring tools such as SolarWinds, Nagios, and Datadog.
  • Experienced in resource planning based on project scope.
  • Hands-on knowledge of cloud platforms including Microsoft Azure and AWS.
  • Strong understanding of ITIL processes: Incident, Problem, Change, and Event Management.
  • Collaborates with management on OPEX and CAPEX budgeting for fiscal years.

Job Type: Permanent

Pay: ₹2,000, ₹2,500,000.00 per year

Experience:

  • IT Infrastructure Operations & Production: 10 years (Required)
  • Vmware : 5 years (Required)
  • Windows server: 3 years (Required)
  • Azure Cloud: 5 years (Required)
  • Active directory: 4 years (Required)
  • ITIL Process  : 3 years (Required)

Work Location: In person

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