Technical Services Manager

1 week ago

Delhi, India GenScript Full time
Key Responsibilities Area:
Coordinate accountteam to drive business growth by strengthening the service levelto customer.
Develop technical solution/innovation for regionalkey account and distributors to address customer needs and support joint business growth
Create strong and differentiated value to key account and distributors to safeguard our existing business and solve complex technical issues
Engage customers, establish close and trust relationship as well as build accessto customer’s operation team
Own the development and execution for the product upgrade, new solution identification and development and communication with customer technical team.
Close connect with different functions of Bestzyme , play an important role on competitor mapping, new product launch,ideation workshop etc. from the technical perspective
Join in some key projects initiated by RD and commercial team and play key role with technical perspective
Qualifications:
Bachelor or Master’s degree in bio-engineering, Chemical engineering or relevant majors, be able to provide customerwith technical supportsin term of enzyme know- how, applications trouble shooting and engineering knowledge
Min 5 years workingexperience in Enzymebusiness ,Grain processing， Technical service, or BD experience are preferable
Min 5-10 years of industry experience like production/process in manufacturing environment, Distilling or starch are preferable
Proven experience on enzyme Technicalservice/AR/MKT/BD, rich experience on grain process relevant application area, both ethanol and starch.
Proven communication skills, fluent in English, can effectively collaborate with internal stakeholders, across a multi-cultural organization.
Strong business mindset
Experienced or comfortable with working in matrix organization
Able to travelfor long time (at least1/3 working time)
Proficient with Officetools(power point, excel)
About Bestzyme
Founded in 2013, Bestzyme is driven to harness the power of biotechnology to accelerate sustainable and efficient solutions for biofuel, food & beverage, distilling, starch, household care, textile, animal feed industries and functional proteins. At Bestzyme, we're committed to accelerating sustainable and efficient industrial solutions to meet the demands of our evolving world. We understand the importance of nurturing science not just for today, but for preserving tomorrow. Our aim is to help make people and nature thrive in harmony through the incredible power of biotechnology. We believe in the strength of collaboration to foster industrial growth and environmental sustainability. For more details, please refer to our website:

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