Key Accounts Manager/Head

2 weeks ago


New Delhi, India The Search House Full time

The purpose of this role is to identify key corporates for growth opportunities, fostering relationships with key corporate clients, overseeing-managing entire project life-cycle, and establishing & managing strategic partnerships with internal & external stakeholders to ensure smooth management of accounts & projects Key Individual Accountabilities:- Strategic:- Building strong relationships with key corporates, architects, contractors, and construction firms to influence material specifications and promote the adoption of the company's products in building projects. Providing technical support & business closure.  Financial:-  Evaluating the firm & project financials, preparing , pricing strategy, aid process of negotiating to ensure best rates with vendors. Customer/ External Orientation:-  Should have a deep understanding of the customer needs, preferences of their target customer.  People Orientation:- Promoting collaboration and teamwork by creating avenues for open communication, sharing of ideas, and mutual support among team members.  Core operational accountabilities:- Create comprehensive client & project details documents & target approachmanagement strategy, customized to client requirements.  Securing BOQ’s from Key accounts. Managing mapped architects, developers & builders accounts and generating leads from mapped key accounts.  Create and update a database ofcurrentprojects/prospective and current clients.  Product & quote presentation to clients.  Conducting key accounts regular meetings & obtain testimonials. Close coordination with sales team for closure.  Stay updated on market trends and competitor activities in the project sales segment, adapting strategies as necessary. Ensuring sales conversion achievement.  Keep track of all reports of projects & key milestones assigned to project. Key Interaction: Internal Cross-Functional Teams: Collaborate with internal teams, including design, engineering, and installation teams, to ensure the successful execution of projects.  Sales Team: Lead and guide the project sales team, ensuring alignment with project goals and strategies. Management: Report project progress, budget management, and performance to senior management, seeking approvals when necessary. Finance Department: Coordination with CCC & CPCT team.   Quality Assurance Team: Work with quality assurance teams to ensure project compliance with quality and safety standards.  External:- Clients: Engage with clients to understand their project needs, provide project proposals, and address inquiries or concerns, ensuring client satisfaction.  Suppliers: Interact with suppliers to source materials and services required for projects, negotiate terms, and maintain effective supply chain relationships.  Regulatory Authorities: Communicate with regulatory authorities to ensure project compliance with safety, quality, and industry regulations  Coll aborate with contractors and subcontractors involved in project execution, coordinating activities and ensuring project progress.  Contractors and Subcontractors: Collaborate with contractors and subcontractors involved in project execution, coordinating activities and ensuring project progress. Technical & Behavioral Skills & Knowledge:- ​​​​​​​Leadership: Strong leadership skills to guide project sales teams, motivate team members, and drive collective success. Problem-Solving: Proficiency in problem-solving to address project challenges and client concerns promptly and effectively. Client-Centric Approach: A strong focus on customer satisfaction and the ability to build and maintain positive client relationships. Negotiation Skills: Proficiency in negotiation to secure favorable terms with clients, suppliers, and subcontractors. Sales and Marketing: A comprehensive understanding of sales and marketing strategies and techniques to drive project sales. Technical Aptitude: A fundamental technical understanding of uPVC and Aluminum doors and windows, facades, or related building material products.  ​​​​​​​Key Performance Indicators:- ​​​​​​​Project Sales Revenue: Measure the total revenue generated from project sales against set targets, ensuring revenue growth.  ​​​​​​​Project Timeliness: Assess the ability to complete projects within established timelines, meeting or exceeding project delivery schedules  ​​​​​​​Client Satisfaction: Gather client feedback and assess client satisfaction with project execution, aiming for high levels of customer contentment.  ​​​​​​​Project Compliance: Ensure all projects meet safety, quality, and regulatory standards, minimizing instances of non-compliance.  ​​​​​​​Market Analysis: Continuously assess market trends, competitor activities, and adapt sales and project strategies as necessary to remain competitive.  ​​​​​​​Aid Revenue Generation: Responsible for new business acquisition, upsells, cross-sells or total sales revenue generated.  ​​​​​​​Pipeline Growth: Monitor the growth/conversion of the sales pipeline, including the number of leads, opportunities and deals at various stages Company Profile- ​​​​​​​Our client is India’s leading Building Materials Company with the largest market share and is one of the largest uPVC and Aluminium Windows and doors and Façade manufacturers & suppliers in India. The company has ambitious plans to manufacture Facades. Part of an erstwhile group acknowledged for its transparent work culture and diversity. Established only about a decade ago, this company today boasts of sales and service presence in more than 200 cities through twenty sales offices, four factories, nine Signature Studios, more than 100 dealer showrooms, and a strong direct sales force of more than 300 executives.


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