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Customer Retention Specialist
2 months ago
Hiring: Customer Retention Specialist
Location: Jaipur (WFO)
Are you passionate about driving growth through digital channels? Do you have a knack for optimizing campaigns and maximizing ROI? MyTeam11, a leading fantasy sports company, is seeking a dynamic User Acquisition & Growth Executive to join our team. If you're ready to take on a challenging role in a fast-paced environment, this opportunity is for you
Key Responsibilities:
- Strategic Planning: Develop and implement retention strategies aligned with business goals.
- Data Analysis: Analyze data to identify trends, insights, and opportunities for user acquisition and retention.
- Marketing Campaigns: Design and execute marketing campaigns across various channels to drive user growth and encourage loyalty.
- Experimentation: Conduct A/B testing and experiments to optimize conversion rates and other key growth metrics.
- Cross-Functional Collaboration: Collaborate with product, engineering, and design teams to improve user experience.
- Project Management: Manage cross-functional projects that promote growth and retention.
- Metrics Monitoring: Monitor and report on the effectiveness of growth and retention strategies.
- Continuous Learning: Stay updated on growth hacking techniques, tools, and industry trends.
Requirements & Skills:
- Experience: Minimum 1-5 years of experience in growth marketing, or performance marketing, preferably in the real money gaming industry.
- Campaign Management: Proven track record of managing and optimizing user acquisition campaigns, delivering measurable results and ROI.
- Strong Analytical Skills: Ability to interpret data, analyze campaign performance, and derive actionable insights.
- Proficiency in Growth Marketing Tools: Experience with SaaS tools such as Google Analytics, Mixpanel, Ahrefs, etc.
- Experimentation and Testing: Familiarity with A/B testing methodologies and experimentation frameworks.
- Excellent Communication Skills: Ability to communicate effectively with cross-functional teams, stakeholders, and external partners.
- Strategic Thinking: Capacity to develop and execute strategic user acquisition and growth plans aligned with business objectives.
- Result-Driven Mindset: Proactive approach towards achieving targets and driving continuous improvement.
- Adaptability: Ability to thrive in a fast-paced environment, multitask effectively, and adapt to changing priorities.
