Key Account Manager

1 week ago

Chennai, India Larsen & Toubro Full time

Key Responsibilities

• Manage and grow sales of spare parts and auxiliary products for tyre curing machines.

• Act as a one point contact for key customer accounts (domestic & international).

• Develop account-specific strategies to achieve sales and service objectives.

• Work closely with aftermarket service teams to ensure timely spare parts availability and support.

• Identify opportunities for cross-selling and upselling spares and auxiliary solutions.

• Conduct market analysis on competitors, pricing, and demand trends.

• Negotiate contracts, pricing, and long-term supply agreements with key customers.

• Ensure timely collection of payments and maintain account profitability.

• Collaborate with engineering and supply chain teams for product availability and customization.

• Prepare and present sales reports, forecasts, and business reviews to management.

Key Skills & Competencies

• Strong knowledge of tyre curing machines, spare parts, and auxiliary products.

• Proven experience in aftermarket sales, spares marketing, or capital equipment industry.

• Excellent relationship management and customer engagement skills.

• Strong negotiation, communication, and presentation skills.

• Ability to understand technical drawings, spare parts lists, and machine documentation.

• Analytical skills for market intelligence and forecasting.

• Willingness to travel frequently to customer sites (domestic & international).

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