Scrum Master

This job is with Capco, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.About Us“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.WHY JOIN CAPCO?You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.MAKE AN IMPACTInnovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.#BEYOURSELFATWORKCapco has a tolerant, open culture that values diversity, inclusivity, and creativity.CAREER ADVANCEMENTWith no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.DIVERSITY & INCLUSIONWe believe that diversity of people and perspective gives us a competitive advantage.Job Summary:We are seeking an experienced and dedicated Scrum Master to guide and empower a newly formed, highly technical team. This team, consisting of a GCP Data Engineers & GCP Platform Engineer, is tasked with building and managing a cutting-edge data platform on Google Cloud. As the Scrum Master, you will be the team's Agile champion, responsible for fostering a collaborative, transparent, and high-performing environment. Your primary goal is to ensure the team lives by the values and principles of Agile, effectively removing impediments and enabling them to deliver exceptional value.Key Responsibilities:• Act as a servant leader to the development team, which includes GCP Data Engineers & GCP Platform Engineers• Facilitate all Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives, ensuring they are productive and kept within the timebox• Coach the team on Agile and Scrum principles, helping them to become self-organizing and fostering a culture of continuous improvement.• Identify, track, and help remove impediments or obstacles that are preventing the team from achieving its Sprint Goals.• Protect the team from outside interruptions and distractions to maintain focus on their commitments.• Work closely with the Product Owner to facilitate backlog refinement, ensuring that user stories are well-defined and ready for development.• Foster a trusting and safe environment where problems can be raised without fear of blame, with an emphasis on problem-solving.• Facilitate discussion, decision-making, and conflict resolution within the team.• Assist with internal and external communication, improving transparency and radiating information to stakeholders.• Support the team in tracking and understanding key Agile metrics (e.g., velocity, burndown/burnup charts) to improve predictability and performance.Required Qualifications:• Proven experience as a Scrum Master for a software development or technical team.• In-depth knowledge of Agile methodologies and frameworks, particularly Scrum.• First-level Scrum Master certification (CSM, PSM I, or equivalent).• Excellent skills in facilitation, situational awareness, conflict resolution, and continuous improvement.• Strong interpersonal and communication skills, with the ability to coach and mentor team members.• A passion for servant leadership and a commitment to the team's success.• Experience with Agile project management tools such as Jira, or similar.Preferred Qualifications:• Experience working in a cloud computing environment (GCP, AWS, Azure).• Familiarity with the domains of data engineering, platform engineering, or DevOps.• Advanced Scrum Master certification (A-CSM, PSM II) or other Agile certifications (e.g., SAFe, Kanban).• Experience in helping to establish Agile practices in a new or maturing team.• Ability to understand the technical challenges of the team without needing to be a hands-on engineer.