Technical Support Engineer

5 days ago

Kolkata, India Peoplemint Consultants Full time
ESB Tech support
Experience : 5 Years
Key Responsibilities:
- Understanding of data transmit mechanism ( SOAP, XML , JSON, REST) & latest trends on APIs.
- Experience in & hands on in DFD, Network flow diagram, Business process flow
- Ability to understand Enterprise Architecture.
- Ability to deal with info sec team to mitigate reported threats / vulnerabilities. (App Sec)
- Understand the business requirement & re-utilizing the available APIs in order to ensure cost effective service for organization.
- Ability to conduct Peer reviews with Sr Management along with Vendor partner to review the progress & gaps
- Ability to enhance entire ecosystem & comply all activities as per Bank IT Governance & Compliance.
- Lead module and channel integration projects from inception to implementation phase.
- Collaborate with internal teams and external partners to gather integration requirements.
- Develop and maintain strong relationships with stakeholders to ensure alignment with project objectives.
- Create and maintain documentation related to integration processes and API specifications.
- Conduct testing and troubleshooting of integrations to ensure functionality and reliability.
- Provide guidance and mentorship to junior team members as needed.
Requirements:
- Bachelor's degree in Engineering (B. Tech) or equivalent/ BSc. In Computer Science / MCA & MBA holders are also encouraged to apply.
- Excellent verbal and written communication skills.
- Proficiency in API integration concepts and tools such as Postman.
- Familiarity with Software Development Life Cycle (SDLC) processes.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a collaborative team environment.
- Prior experience in middleware or integration roles is preferred but not mandatory.

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