Jr. Call Center Representative
20 hours ago
Job Description Job Summary – Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills. Position Overview: Processing the allocated files for: Verification of Employment- by calling the borrowers Employers and verifying their employment details provided to the client. Evidence of Insurance- by calling Insurance Agencies to get the Hazard Insurance policy updated Payoff Demand- by calling other lenders to get an updated payoff statement for the borrower’s previous loan. Essential Job Functions: Processing the allocated files for Verification of Employment/Evidence of Insurance/Payoff Demand Faxing Authorization forms Receiving inbound calls Meeting same day turn times Data Entry, outbound calls, receiving inbound call. Accurately verify employment history for borrowers by following all policies and procedures Analyze data to spot anomalies with the returned verifications. Respond to incoming calls and e-requests timely and accurately Make outbound calls as necessary Meet productivity and quality goals set by the department. Follows all workflows and appropriately document orders. Provides timely and accurate information to incoming customer calls/electronic requests. Assists other team members as needed. Participates in skills training, as requested. Adheres to, and maintains compliance with, all Federal, State, and local laws and Universal policies and procedures. Ensures safety and confidentiality of Employees, property, and data. Performs other related duties as required and assigned. Requirements: Excellent written and verbal communication skills and ability to articulate complex issue Customer Service, Computer Skills, Time Management Experience in US mortgage domain preferred Detail oriented and excellent organizational skills Quick learner to keep up with the fast paced mortgage industry Able to prioritize multiple tasks and manage time Problem-solver with strong analytical skills Adheres to directives, procedures, and standards Ability to work in a paperless environment Computer proficiency including Microsoft Office Product Suite Candidates must be available to work outside of normal business hours when necessary Flexible to work in night shifts and weekends
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Call Center Representative
1 week ago
Pune, Maharashtra, India Mphasis Ltd Full time ₹ 3,50,000 - ₹ 7,00,000 per yearJr. Call Center Representative Job Description Job Summary – Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills. Position...
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Customer Service Representative: Call Center
6 days ago
Pune, Maharashtra, India American Medical center Full time**We’re Hiring - Customer Service Representative (Call Center)**: - _**Location: Pune | On-site**_ - _**Pay: ₹15,000 - ₹18,000/month**_ - _**Full-time | Permanent**_ - **Your Role**: - Provide info on treatments & services - Resolve queries & schedule appointments - Ensure a smooth patient experience - **Requirements**: - Min. 12th Pass (Graduate...
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Jr. Call Center Representative
2 weeks ago
Pune, India Mphasis Full timeJob Description Job Description Job Summary Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills. Position Overview Processing the allocated...
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Call Center Representative
2 days ago
Hadapsar, Pune, Maharashtra, India Puneri Pattern Pvt. Ltd. Full time**Position: Call Center Representative** **Time: - 09:00 AM to 06:00 PM** **Location: - Pentagon, TOWER-2, opposite to ABS Fitness Club, Magarpatta, Hadapsar, Pune, Maharashtra 411028** **Job Type: - Full Time** **Roles and Responsibilities: -** - Proven experience as a telecaller, telemarketer, or similar sales or customer service role. - Excellent...
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Call Center Executive
2 weeks ago
Pune, Maharashtra, India Atmabodh - Patanjali Wellness Center Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAtmabodh Wellness Center is seeking a highly motivated and results-oriented Call Center Executive for Sales. The ideal candidate will be the first point of contact for potential clients, responsible for driving sales by promoting our wellness programs and services, addressing inquiries, and ensuring a positive customer experience. This role requires...
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Call Center Manager
1 day ago
Pune, India The Tech Hub Full timeJob Description Key Requirements - Minimum of three years of experience as a Call Center Manager or Team Leader in a sales or service-oriented call center - Proven experience in managing a team of more than fifteen telecallers Strong understanding of call center operations key performance indicators and performance monitoring Fluency in English and Hindi is...
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Call Center Manager
1 day ago
Pune, India The Tech Hub Full timeJob Description Key Responsibilities - Managing and leading a team of more than fifteen telecallers to achieve operational targets Monitoring daily inbound and outbound call center operations to ensure efficiency Tracking key performance indicators such as call quality conversion rates and productivity to drive results - Conducting regular training coaching...
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Call Center Executive
2 days ago
Pune, India Collins Placement Services Full timeHiring Call Center Executive at multispeciality hospital located at Pune. Any HSC/ Graduate/ Diploma in Hospitality or Aviation faculty can apply Salary : Rs. 18,000/- to Rs.22,000/- (Subject to Qualification, Experience & Current CTC) Collins HR Team- +91-XXXXXXXXXX Schedule: - Morning shift - Night shift - Rotational shift Ability to...
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Call Center Executive
2 weeks ago
Pune, India Collins Placement Services Full timeHiring Call Center Executive for reputed multispeciality hospital at Pune. Salary : Rs. 12,000/- to Rs.18,000/- (Subject to Qualification, experience & Current CTC). Schedule: - Evening shift - Morning shift - Night shift Ability to commute/relocate: - Pune, Maharashtra: Reliably commute or planning to relocate before starting work...
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Call Center Executive
3 weeks ago
Pune, India Mycitypune Full timeJob Description Key Responsibilities: - Customer Interaction: Handle inbound and outbound calls professionally to address customer inquiries, complaints, and requests in a courteous and efficient manner. - Issue Resolution: Provide accurate information, resolve customer issues promptly, and ensure a high level of customer satisfaction. - Call Documentation:...
