App Packaging L2

3 days ago

Noida, India Stefanini North America and APAC Full time

Details:
Job Description

  • Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing.
  • Very experienced in creating installations from scratch, not just re-packaging, through the entire lifecycle from gathering requirements to delivery.
  • Work with internal development teams to understand and be an SME on how best to deliver required functionality.
  • Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications.
  • Provide IT application operations, support, and troubleshooting of technology issues including desktop application components.
  • Execute an integrated approach to large applications and technology platforms design, architecture and implementation
  • Good knowledge of development life cycle.
  • Awareness of phases such as requirements definition, system design and testing / QA and transition to production.
  • Deliver and respond as per service levels defined with the customers.
  • Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarifications are required.
  • Gather the errors/problem documentation of the application by the application testers.
  • Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly.
  • Remotely Package and Test Applications
  • Performing Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer.
  • Ensure that the package complies with all client Standards
  • Develop a process for Packaging incorporating the best practices
  • Handle client escalations for any production issues.
  • Provide training on new tools to junior level employees for better quality and production.

Job Requirements

Details:

  • Must have 7+ years of expertise IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Installshield, PACE etc.,
  • Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance
  • Must work consistently to a very high standard even under high-pressure situations and meeting deadlines with a commitment to customer service.
  • Highly experienced in Application Packaging, including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc.,
  • Auto Assessment using compatibility test tools for Windows transformation projects.
  • Very good scripting skills in VBS, Wise Script, batch & PowerShell scripting.
  • Resolution of issues related to the packages with Team members and Clients.
  • Good Knowledge on ITIL.

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