Manager Service Technical Support

2 weeks ago

Thane, India Vertiv Full time

Having minimum of 7 plus years of experience in Chiller Installation, Testing, Commissioning and Servicing. Preferred knowledge in basics of chilled water, heat load calculation, water piping design, I&C services and Inter discipline coordination and team management

  • Curriculum Development: Develop and refine training materials, including presentations, handouts, and online modules, to align with industry best practices and regulatory requirements.
  • Instruction Delivery: Conduct hands-on training sessions, using simulations, labs, and real-world scenarios to teach practical skills.
  • Assessment and Evaluation: Evaluate student progress and performance, provide feedback, and identify areas for improvement.
  • Safety and Compliance: Ensure safety protocols are followed during training sessions and ensure compliance with industry standards and regulations.
  • Lab Management: Maintain and update training facilities, ensuring they are equipped with relevant tools, equipment, and simulation setups.
  • Collaboration and Communication: Collaborate with instructional design teams, other trainers, and industry professionals to ensure program relevance and effectiveness.
  • Troubleshooting and Problem Solving: Provide support and guidance to students struggling with concepts or practical applications.
  • Professional Development: Stay up-to-date on industry advancements, new technologies, and best practices to enhance training content.
  • Travel: May be required to travel to various locations to conduct training sessions or support program initiatives.
  • HVAC Experience: Extensive experience in the HVAC field, including hands-on work with HVAC systems.
  • Teaching and Communication Skills: Strong communication, presentation, and interpersonal skills to effectively engage and instruct learners.
  • Technical Expertise: Deep understanding of HVAC systems, including installation, maintenance, repair, and troubleshooting.
  • Organizational Skills: Ability to manage training programs, materials, and schedules effectively.
  • Problem-Solving Skills: Ability to identify and address challenges faced by learners.
  • Adaptability: Ability to adapt training methods to suit different learning styles and needs.
  • Familiarity with Instructional Design Principles: Understanding of instructional design principles to create engaging and effective training programs.

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