Manager - DSMG - Two-Wheeler Loans - Flows

4 weeks ago

Indore, India Tata Capital Full time

Roles and Responsibility

  • Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost, and roll rates.
  • Motivate and manage the team to ensure optimal performance and minimize NPA's within the assigned budget.
  • Increase fee income/revenue and develop initiatives to control and reduce vendor payouts.
  • Conduct asset verification and possession as per SARFESI/Section 9 process through court receivers.
  • Track and control delinquency, focusing on non-starters and ensuring quick resolution of customer issues within specified TAT.
  • Represent the organization in front of legal/statutory bodies as required by the legal team.
  • Allocate work to the collection team and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA.
  • Ensure adequate Feet on Street availability and obtain daily updates from the collection team on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts.
  • Ensure compliance with all Audit/Regulatory bodies and company policies and procedures.

Job Requirements

  • Post Graduate or Graduate in any discipline.
  • Minimum 2 years of experience in collections or financial services.
  • Strong knowledge of banking and financial services.
  • Excellent leadership and management skills.
  • Ability to work in a fast-paced environment and meet targets.
  • Strong analytical and problem-solving skills.

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