Call Quality Analyst

Overview:We are seeking a detail-oriented Call Quality & Data Analyst to review incoming call activity,assess call outcomes, and provide insights to ensure smooth operations. This role involveslistening to call recordings, reviewing transcripts, and maintaining accurate records of callperformance.Key Responsibilities:● Review daily incoming call recordings...

Job Overview\helpers-list-block">Become a key player in our quality assurance team as a Call Quality Analyst.Duties and Responsibilities:\helpers-list-block">Review daily call recordings and transcripts to assess outcomes and provide actionable insights for improvement.\helpers-list-item>Analyze call data to identify areas for enhancement, flagging potential...

Job OpportunityWe are seeking a detail-oriented and analytical professional to review incoming call activity, assess call outcomes, and provide insights for smooth operations.Key Responsibilities:Review daily incoming call recordings and transcripts to ensure accuracy and consistency.Verify and document call outcomes, including booked, rescheduled, canceled,...

About Us:Ecorgy Solutions is a growing healthcare operations organization supporting US home healthcare. We deliver end-to-end backend support—from patient intake to end of care—ensuring accuracy, efficiency, and quality in every step.Role Overview:As a Clinical Quality Analyst you will be responsible for reviewing, analyzing, and ensuring the accuracy...

Job Overview:We are seeking a detail-oriented call quality analyst to review incoming call activity, assess call outcomes, and provide insights to ensure smooth operations. This role involves listening to call recordings, reviewing transcripts, and maintaining accurate records of call performance.Key Responsibilities:• Review daily incoming call recordings...

Job DescriptionWe are seeking a detail-oriented professional to review incoming call activity, assess call outcomes, and provide insights to ensure smooth operations.This role is responsible for reviewing daily incoming call recordings and transcripts, verifying and documenting call outcomes, identifying errors or service issues, and preparing reports...

Company DescriptionAt SciPy Technologies Pvt Ltd, we are dedicated to delivering innovative technology solutions with a strong focus on quality and performance. We believe in empowering fresh talent and providing them with opportunities to learn, grow, and contribute to impactful projects.Overall RoleWe are seeking aQuality Analyst Internto join our team....

Experience: 5 to 9 yearsLocation: TrivandrumSkills: Functional testing, Manual testing, API Testing, Database testing, SQL queries, Azure/AWSWe are seeking a highly skilled and motivated Quality Analyst to join our dynamic team. As aQuality Analyst, you will play a crucial role in ensuring the delivery of high-quality softwaresolutions through effective...

Experience: 5 to 9 yearsLocation: TrivandrumSkills: Functional testing, Manual testing, API Testing, Database testing, SQL queries, Azure/AWSWe are seeking a highly skilled and motivated Quality Analyst to join our dynamic team. As aQuality Analyst, you will play a crucial role in ensuring the delivery of high-quality softwaresolutions through effective...

Responsibilities:Agile Development Practices:Collaborate with cross-functional teams to understand project requirements and contribute to agile development processes.Participate in sprint planning, review, and retrospective meetings to align testing activities with development goals.Testing Expertise:Conduct comprehensive testing, including load,...