TeleSales cum Health Coach

2 weeks ago

Noida, India Menoveda LifeSciences Pvt Ltd Full time

Job Title: Telesales cum Health Coach – Sales & Customer Support Location: Menoveda Life Sciences Pvt. Ltd., Sector 70, Noida Point of Contact: Nitesh – About Us: Menoveda is india's No.1 women wellness and healthcare brand focused on Menopause easing transition through Ayurvedic, science-backed solutions for modern lifestyle needs. We are looking for enthusiastic telesales professionals to join our customer support team and help our customers with product guidance and orders. Key Responsibilities: ● Sales & Retention ○ Call existing customers for repeat purchase reminders and subscription renewals. ○ Reach out to customers with abandoned carts for their queries & consultations and guide them to complete their purchase. ○ Handle NDR (non-delivery return) cases by contacting customers and ensuring smooth redispatch. ○ Maintain long-term customer relationships and share promotional offers. ● Customer Care & Health Guidance ○ Provide basic product guidance and act as a health coach to help customers choose the right supplement. Ensure customers feel supported throughout their wellness journey with Menoveda. Order Confirmation & Customer Engagement ■ Call customers to confirm online orders (Shopify, Amazon, etc.). ■ Assist customers with queries about supplements, usage, offers, and delivery. ○ Handle customer feedback, concerns, and escalate if needed. Requirements: ● 2–5 years of experience in Sales / customer service / healthcare/ Counseling. ● Proficiency & fluency in English and Hindi. ● Confidence in handling outbound and inbound calls on mobile and IVR. ● Ability to build trust, guide customers, and close sales. ● Basic computer knowledge (MS Office, Excel, CRM tools). Preferred Qualifications: ● Experience in healthcare,D2C,Ayurvedic brands,women wellness & supplement ,councellors , health coaches,hotel and travel industry. ● Freshers with good communication skills and sales persona can be consider. What We Offer: ● Attractive salary + performance-based incentives. ● Training and support to build telesales and customer care skills. ● Growth opportunities in a fast-growing India's No.1 Ayurvedic wellness brand. How to Apply: Send your CV to () For queries, contact Nitesh –

Job Type: Full-time

Pay: ₹20, ₹40,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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