▷ (Only 24h Left) ServiceNow ITOM Solution Designer_ with AIOps - PAN India
1 day ago
Total years of relevant experience: 8+years and 10+ years
Location: PAN India
Job Description: ServiceNow ITOM Solution Designer
Experience and Skills Required:
- ServiceNow ITOM Expertise: Demonstrated experience in solution design within the ServiceNow ITOM space, with a strong focus on Service Mapping and Event Management.- Event Management Expertise: Solid understanding of event analysis and in-depth knowledge of the Event Management module in ServiceNow.- CMDB Knowledge: Proficiency in using the CMDB Query Builder and a deep understanding of Service Impact Analysis concepts.- Service Management Processes: In-depth knowledge and hands-on experience with key Service Management processes such as Incident Management, Knowledge Management, Change Management, and Problem Management.- Telecommunication Industry Experience: Background in the Telecommunications industry, particularly within the OSS (Operations Support Systems) domain. Experience in BSS (Business Support Systems) is beneficial but not mandatory.- Knowledge of Industry Models: Familiarity with TNI (Telecom Network Inventory) Model and OMT- Stakeholder Management: Strong stakeholder management and communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.- AIOps Implementations: Prior experience in AIOps (Artificial Intelligence for IT Operations) implementations is desirable but not essential.- Leadership Role: Act as a technical lead or architect, providing strategic guidance and oversight to a team of developers and engineers.- Team Leadership: Lead the team in designing and implementing robust ServiceNow ITOM solutions,
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ServiceNow ITOM Solution Designer_ with AIOps
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▷ [Only 24h Left] ServiceNow Developer
1 day ago
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