Tools Solution Architect

5 months ago

Bengaluru Karnataka, India Wipro Limited Full time

Overview:

- Solution design & architect in the area of Digital IT Service Management, Service Assurance & AIOps -Infra & App monitoring, event management, analytics, machine learning, automation
- orchestration, server & network automation tools across Data Centre, Cloud, Network and EUC towers.
- Solutions include products from Splunk AI ops, AppDynamics, Dynatrace, OpsRamp, Moogosft AI ops, BMC, Microfocus, Microsoft, SolarWinds, Evolven and others.
- It includes BSM tools Solutions, Pre-Sales activities required to build IT Services for End Customer covering Solution Architecting, Consulting, Tools Portfolio optimization, Process Gap Analysis, Solution defense, OEM alliances, Delivery Interface and Service Level Management.
- He will be primarily responsible for responding to RFI/RFPs and proposing solutions to the customers for BSM and AIOps Tools.
- He will ensure proactive engagement with customer and understand the customer’s Tools estate and pitch for next gen solution areas delivering business value.
- As a part of the same role, he will work with a team of Solution managers, solution architects and Finance managers to enable creation of solution documentation, pricing and appropriate presales collateral as a part of the submission for the RFPs and RFIs based on the stated requirements with the assigned team.
- He will ensure completion of technical response of proposal including compliance of requirements and bring Wipro proprietary solution and IP's like HOLMES.
- Further to it, he will prepare and present the AIOPS solutions to Wipro customer’s as part of onsite Orals discussions, mutual value discovery and will ensure all messages delivered are aligned to Wipro’s solution strategy or win themes.
- He is responsible for review, enhancement and improving Tools specific solution, value proposition, pricing based on experience & expertise of BSM solutions at large strategic outsourcing engagements for Wipro.
- He will review the solution for alignment to benchmarks of the Wipro Pricing and Effort Estimation Model based on experience.
- He will ensure that the business case for clients by building year on year productivity based on Wipro delivery norms and responsible for driving subsequent presentations and meetings to educate customer stakeholders on Wipro's solution benefits and commercials
- He will be leading the discussions as an Architect during Due diligence, contract closure and renewals including all compliance requirements and sign off on the technical statement of work (SOWs) and service levels specific to BSM and AIOPS.
- He would manage Partner Interactions like Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, ServiceNow etc.

Qualifications:

- 10+ Years of experience in IT industry in infrastructure support and management area
- Experience in Enterprise tools solutioning covering ITSM, ITOM, ITAM tools.
- Demonstrated ability to communicate both laterally and up to influence decisions and actions.

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